Customer Ratings & Reviews
- SKU:
- 6471189
Customer reviews
Rating 4.6 out of 5 stars with 648 reviews
(648 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large screen size and ease of use of the 17.3" Chromebook. Many appreciate its affordable price and excellent battery life, while some find the performance adequate for their needs. However, a few customers noted that the weight, limited storage, and RAM could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Computer 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many laptop out there. this one was came in right time due to was on sale.Price was right For the great value I have no complain
I would recommend this to a friend - Cons mentioned:Security
Rated 5 out of 5 stars
Good deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal I have never owned a chrome book so I’m having a bit of trouble setting it up and the security that was free with won’t download
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Laptop/Desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Chromebook. For Home use, not Travel, so I want a Big Screen. Also, N4500 is comparable to the I3, but uses less power so perfect.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Chromebook Satisfaction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase & Pick up were streamline. The lap top is exactly what I needed for my personal usage. Great screen & keyboard with 10 key on the side.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good Deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for price! When our desktop broke we decided to purchase this laptop and glad we did!
I would recommend this to a friend - Pros mentioned:Screen size
Rated 3 out of 5 stars
This is for Android users, not Apple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in this laptop, although it may not be the laptop's fault. When I ordered this, I did not realize it is more geared toward the Samsung/Android user and I am an Apple/I phone user. I was not able to get my mail set up since it is not an Android email. The computer was cheap enough I am going to keep it to watch movies and Netflix on. The picture is great and I can still search the web and Facebook. I just can't use it for daily functions like I thought I would. Not really the computer's fault, but user error.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Deanne,
I'm truly sorry that this model does not meet your expectations, this is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about this concern for continuous improvements to the product line. For access to iCloud from a Chromebook it is recommended to use the browser and go to www.icloud.com. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Great laptop for the price ($189 on sale)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the laptop, it is not a 5 star laptop for the specs it works great. I am new to Chrome OS and still learning. I don't think you could beat this for the price paid. Battery lasts and lasts, speed and responsiveness are good and the screen and speakers work well. I am a firefox browser user and I was able to modify it to use firefox desktop browser so I am very happy with it so far and I recommend it if you can get it on sale.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good chromebook! A little large and bulky to haul around, but great for keeping at home on the desk. Long battery life.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Great chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale for the kids to use for school work and remote learning when needed. It's been great. Exceeded expectations actually.
I would recommend this to a friend Rated 5 out of 5 stars
Decent computer for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter to use for school and I haven't heard any complaints. That's about all the info I have though.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Best Laptop ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I have ever owned. Just what I need to accomplish my everyday online web surfing and browsing.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the 17.3” screen. Very lightweight and sleek looking. Very easy setup! I would definitely recommend this product.
I would recommend this to a friend Rated 3 out of 5 stars
need product key
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my product key for windows home office i bought with this laptop and no one at best buy has been able to help me to find it
No, I would not recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
BEST deal of the day.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE, I am used to Chromebook like 11.5 inches, clear screen and HUGE did I mention that?
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Nice Chromebook to have around the house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this unit for a high schooler. It is perfect for them and they agree. It is durable, with nice large screen. The speakers are not the best but great for price.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is bigger than I thought but works great! Very fast to get to everything I need. I would definitely buy again!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
would buy another
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it very easy too use and this chromebook updates til june29 th 2029 so the couple hundred dollars was worth it
I would recommend this to a friend Rated 5 out of 5 stars
"A Wonderful Upgrade"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On June 20, 2022, I made an online laptop purchase. Because this was an open-boxed buy, I would like to share the truth. Did I receive the product in excellent condition? Yes! Does it work to perfection? Yes! One Best Buy review, out of several, assisted with this buying decision. Thank you! Would I recommend this product? A trillion times, yes! With appreciation,
I would recommend this to a friend- Pros mentioned:Screen size
Rated 4 out of 5 stars
Decent Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Chromebook, got it during the sale. it is HUGE. I like everything about it. I never had ASUS before, so we will see. Still too early to say. So far so good.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Value on Sales
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Chromebook and it's pretty easy to setup. It needs a little getting used to coming from Windows platform.
I would recommend this to a friend








