Customer Ratings & Reviews
- SKU:
- 6471189
Customer reviews
Rating 4.6 out of 5 stars with 648 reviews
(648 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large screen size and ease of use of the 17.3" Chromebook. Many appreciate its affordable price and excellent battery life, while some find the performance adequate for their needs. However, a few customers noted that the weight, limited storage, and RAM could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good, solid, inexpensive web notebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BIG screen in a form factor not much larger than a 15.6" laptop. For a bargain price, a reasonably fast CPU, 4 Gb RAM and 32Gb local disk space (along with your Google Drive account) makes a great machine for web applications. Numeric keypad handy for number crunchers.
I would recommend this to a friendRated 5 out of 5 stars
Good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He it’s the best laptop that money could buy zo if your looking for a good laptop this is the one too buy from Best Buy
I would recommend this to a friendRated 4 out of 5 stars
Asus 17.3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one flaw with this Chromebook. The charger was of poor quality and failed in 2 weeks. Replaced with high quality charger and no more problems.
I would recommend this to a friendRated 4 out of 5 stars
My first chromebok.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new ASUS is just what I was looking for. It was a little hard to get use to because it is my first chromebook. Put now enjoying it.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with the Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price!!! Best Buy has a product pick-up procedure.
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice machine. Large screen like it a lot price was great!
I would recommend this to a friendRated 1 out of 5 stars
Doesn't like iphone hotspots.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Does not connect to my iphone hot spot. I noticed someone else had the same problem with android hot spot devices. It is fine with my mifi hot spot, just not my phone. It will connect sporadically, then not connect again and I have tried on both iphones with the same result. I have tried every possible permutation, including turning devices off and on, and it rarely connects. I did not have this issue with my windows l0and 7 laptops, just this chromebook. I don't know if it's a chrome issue or an Asus issue. But, it needs to be corrected.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cupcake,
It's unfortunate to hear that it failed to connect to your iPhone hotspot. This is not the kind of experience we want any of our customers to have. Is it on both bandwidths (2.4Ghz/5Ghz)? For troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
DO NOT BUY FOR COLLEGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook does NOT work with respondus lockdown browser total waste of money DO NOT BUY
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Raquel,
I'm sorry to hear that it didn't work with the lockdown browser. Seen that this model comes with a Chrome OS, most apps might not be compatible. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support








