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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $389.00

Customer reviews

Rating 4.5 out of 5 stars with 399 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the large screen size, ease of use, and battery life of the 17.3" Chromebook. Many also appreciate its price and lightweight design. While some users found the RAM and storage to be limiting, the overall performance was considered adequate for the price point. A few customers needed time to adjust to the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 399 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great chromebook,thing is huge,and has a great display,my son is going to use this for school,because it is required.I am very impressed I tried it and it is a great laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hardware quality issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I had this for less than six months before the power button died. Now the screen just stays black and the power button is unresponsive. I've tried the troubleshooting techniques that ASUS suggested on some of the other reviews and they do not work. Do not waste your money on this computer. Prior to buying this, I thought ASUS and Chromebook were reliable brands. After buying this, it's clear to me that this is no longer the case when buying their lower-priced line of laptops. All I wanted was to reliably browse the internet on my laptop and after six months, I can't even do that because the computer will not turn on.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear John M,

      We sincerely apologize for the power issue you've faced with the Chromebook and the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.

      Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend getting the device repaired. Since your unit is a Best Buy Exclusive model, you can simply visit your Best Buy location for repair on your unit under our manufacturer warranty. Please rest assured that if you are unable to gain resolution when contacting Best Buy, we will be glad to provide further assistance in getting your unit repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2203038283-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Achool/Games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter as a backup for sschool. She also uses for gaming. Seems to be working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I need when it comes to surfing the web. Easy to set up. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy ideed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop replacement does everything i want...very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teens

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I got it for my preteen who is a bookworm and lives online and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter and she Loves! It. Great starter laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for my 12 year old daughter. She mainly plays on the internet and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Computer I bought from Best Buy . Thanks for ALL the help .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get yours! Works we

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I bought it as a novice who’s only do almost nothing from my home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup ever!! I love my new Chromebook with a large 17.3" screen. Just perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother was a little big for her but overall she enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow but worked great for what I needed. It is with it either way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS 17.3 is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my daughter for college and works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college and doing my day to day tasks. So much better than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father's Day Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the large screen. Gift for dad, and he couldn't wait to dive into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!! I would recommend this to anyone looking for entry computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up for online school, perfect for evrything needed for classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast operating system and perfect for my sons homework

    I would recommend this to a friend