Customer Ratings & Reviews
- Model:
- CXB170CKA-BCL64N6
- SKU:
- 6504419
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the large screen size, ease of use, and battery life of the 17.3" Chromebook. Many also appreciate its price and lightweight design. While some users found the RAM and storage to be limiting, the overall performance was considered adequate for the price point. A few customers needed time to adjust to the Chrome OS.
This summary was generated by AI based on customer reviews.
woth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim, sleek and works fantastic - especially for the affordability
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop considering the cost. I love mine
I would recommend this to a friendOld folk friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fast and easy to navigate,even for this old guy
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loves this laptop its just what i thought it was going to be
I would recommend this to a friendDecent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been a good computer. The price was fair
I would recommend this to a friendZeeshan Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product as always BestBuy the Best from all!
I would recommend this to a friendSetting up issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't aware I could get help setting up my laptop
I would recommend this to a friendRudy Bernstein
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's working great and like the price for the computer
I would recommend this to a friendRecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good excellent item especially for the price point
I would recommend this to a friendChromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook is sleek and has a very crsip screen
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good…………………….,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendAsus 17.3" Chromebook Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but it's not exactly what I had wanted. A lot of apps won't run they just keep shutting off after I open them and Hulu app is not compatible for some reason. Needs improvement. I will probably be buying a laptop soon.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joshua H,
We are sorry to hear about the combability issue you are experiencing with your ASUS Chromebook. Please try the troubleshooting steps found in the following FAQs to potentially resolve the issue: https://support.google.com/googleplay/answer/7127127?hl=en and https://www.asus.com/us/support/FAQ/1042804/
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2202028741-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Screen size
Big Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good computer for what it is. The screen is really nice and it is huge, so if your not trying to do anything crazy in it and you want a big screen this is the one for the money. Got it on sale for my kid he loves it.
I would recommend this to a friend Rick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice experience and I will definitely be there again
I would recommend this to a friend- Pros mentioned:Screen size
Great computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great computer and large screen at an excellent price.
I would recommend this to a friend - Pros mentioned:Screen size
Great Value!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots to love for the price! I love the 17” screen and the brightness is more than adequate for any indoor work. The keyboard is comparable to other Chromebooks and the numeric keys are a must for me.
I would recommend this to a friend - Pros mentioned:Battery life
Big is better.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one over all. More for watch movies, like been taled already. Cheap and fine for entertainmen. Boots quick, battery keeps for long time. Love about - No fans no extra noise/!\
I would recommend this to a friend - Pros mentioned:Screen size
The big one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a big screen this is a good option. Otherwise, it's everything you need in a Chromebook. It's also heavy and not something you want to carry all the time.
I would recommend this to a friend - Pros mentioned:Screen size
Good “basic” computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair product but chrome is not for everybody. Most affordable big screen computer but again chrome is not ok for me
No, I would not recommend this to a friend Very brittle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this chromebook less than 2 weeks ago to basically surf the web. I am retired and really don't need anything more powerful. On Sunday my reading glasses hit the screen when I was taking them off of my head and now there are lines on the right and bottom of the screen. I contacted ASUS who walked me through a few attempts to fix the problem but it didn't work so they directed me to Best Buy. The Geek Squad looked at the screen and said it was impact damage which is not covered under the warranty and the repair would be more than the computer cost. The chromebook actually seemed pretty decent until a pair of plastic glasses damaged the screen in less than 2 weeks. I certainly would not recommend this product to anyone just because of how brittle it is. I understand abusing a product but this is ridiculous.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ThomasS,
We are sorry to hear about the unfortunate experience you're having with the lines due to the minor accident. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Since this is a hardware issue the screen would most likely need to be replaced to get rid of the lines. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2203038283-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support