Customer Ratings & Reviews
- Model:
- CXB170CKA-BCL64N6
- SKU:
- 6504419
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the large screen size, ease of use, and battery life of the 17.3" Chromebook. Many also appreciate its price and lightweight design. While some users found the RAM and storage to be limiting, the overall performance was considered adequate for the price point. A few customers needed time to adjust to the Chrome OS.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
The first time I ever bought this brand of laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with a great speed! I am very satisfied especially since I saved 200.00! This was recommended by one of your sales man and I am glad he steered me right!
I would recommend this to a friend - Pros mentioned:Screen size
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, large screen, keypad and I love the additional numbers area on the right of the keypad.
I would recommend this to a friend Cool device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m highway recommending this laptop to anyone looking for an affordable but surprisingly a very useful and a great looking computer. It’s screen is huge and it looks very elegant , the way it’s boxed seems like I was opening a thousands of dollars worth of equipment. This will be perfect for high school students , but probably get the next size down . And because I bought the biggest version, this is perfect for home use like video streaming, shopping , video messaging, paying bills etc . Get it now ! Try it and if it doesn’t meet your needs then return it , and get those ridiculously priced ones .
I would recommend this to a friendThe worst
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this is one of the worst laptop i ever bought. Within 3 months of owning it kept crashing. I had to send it in 2 times and the 3rd time i called i demanded a brand new one and they refused to send me a new one, but a refurbished one. Now it is about year and half to 2 years and no warranty and now no laptop and it was over $1500.00. This company i feel does not stand behind their products or take pride as well.
No, I would not recommend this to a friendslow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow laptop i wouldn’t recommend this one unfortunately
No, I would not recommend this to a friendComfortable and nice display.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I do not have any complaints, seems to be working properly, although time will tell. hand position for typing seems to be very ergonomic and comfortable. I am pleased with the 17.3" screen.
I would recommend this to a friend- Pros mentioned:Ease of use
ASUS 17.3 Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this laptop. It is easy obtaining my emails and easy to maneuver.
I would recommend this to a friend - Pros mentioned:Ease of use
Terri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am very happy with my chromebook. Was very easy to set up and the printer is great. No problems connecting either one.
I would recommend this to a friend - Pros mentioned:Price
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for price. Don't make people give minimum characters if you guys want a legitimate review!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what its being used for. Simple start up instructions easy to follow directions. Great buy
I would recommend this to a friend Not a bad deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as I expected and sold it to upgrade to a faster device but this is a nice work or school only laptop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shawn,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2202028741-0018) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life
Largest Screen Size in ASUS Celeron series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 17 inch laptop at the price offered was the most valuable deal for an ASUS machine. Battery life is great
I would recommend this to a friend Affordable chromebook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price i got it well worth it ...still woul love to have better resolution
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Iwin,
We are glad to hear that you are satisfied with your ASUS Chromebook overall. It is our hope that the device continues to operate normally and that you enjoy using it. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which our Product team will review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2202028741-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Great option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what its being used for. Simple start up instructions easy to follow directions. Great buy
I would recommend this to a friend - Pros mentioned:Price
Asus Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the money. Replacement for a HP laptop and does everything I need it to do.
I would recommend this to a friend Do not buy CHROMEBOOKS!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh god i hate this thing with a passion, theres nothing redeeming about it. From the ui, to th3 terrible brightness this thing is flawed in every way. Do you want not one but two charging ports that constantly flash lights whether theyre charging or not? Do you want the slowest and least usable track pad ever? Do you want terrible speakers and brightness level that makes you think its in power saving mode at max brightness? Do you wsnt to have to have at least 3 different ways you need to login at random everytime you want to use the computer? Im not joking, randomly switches between a numeric passcode and a password, sometimes its specific to the account, sometimes its the admin one, which one is it? You never know. Hands down the worst laptop ive ever owned if i could give 0 stars i would, absolutely hate this thing. Never knew i could be so absolutely annoyed by a device. Buy literary anything that isn't a chromebook! Anything...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adam,
We sincerely apologize for the poor experience you have been having with your ASUS Chromebook. This is definitely not the norm and is not the type of experience we want our customers to have with any ASUS product. We recommend returning the device to your place of purchase for refund if you are still within the return window. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2203038283-0017" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Screen size
Satisfying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great our mother had issues with other Chromebook’s but loved this one.
I would recommend this to a friend - Pros mentioned:Price
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with product and price, gave ASUS 17.3 Chrome book for Christmas gift.
I would recommend this to a friend - Pros mentioned:Battery life
But I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook holds battery life I can’t play Sims 4 on this type of device.
I would recommend this to a friend - Pros mentioned:Ease of use
Companion Perfecto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect companion on the go for the student. Love the lightweight ease of use pc.
I would recommend this to a friend