Customer Ratings & Reviews
- Model:
- CXB170CKA-BCL64N6
- SKU:
- 6504419
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the large screen size, ease of use, and battery life of the 17.3" Chromebook. Many also appreciate its price and lightweight design. While some users found the RAM and storage to be limiting, the overall performance was considered adequate for the price point. A few customers needed time to adjust to the Chrome OS.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Remote VPN use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Nice screen size. Got to remote into VPN. Works great.
I would recommend this to a friend Awesome Chromebook with huge screen !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop Chromebook for day to day browsing tasks. The 17.3" screen is huge and has lots of room to have a couple of smaller windows open at the same time. Streaming is fast and picture is fantastic. I have owned a couple of Asus computers before and knew this would be a quality product. For the price you cannot be it. Overall, very happy with this product.
I would recommend this to a friendWish I wouldn't have bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for school, it doesn't work and they won't allow me to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DylanG ,
We regret to learn that your Chromebook is not powering on , We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2305076545-0001 )Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042742/
- Pros mentioned:Ease of use
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. It does everything I needed it to do.
I would recommend this to a friend - Pros mentioned:Price
Live it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, excellent for anyone looking to purchase
I would recommend this to a friend - Cons mentioned:Storage
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast Crome no much storage but for studying is fine
I would recommend this to a friend - Pros mentioned:Ease of use
2007 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for paying bills and browsing websites easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Simple and easy to use for daily tasks.
I would recommend this to a friend - Pros mentioned:Price
huge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was on sale $200 off excellent buy for the price
I would recommend this to a friend - Pros mentioned:Screen size
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, inexpensive laptop for surfing the internet.
I would recommend this to a friend Nice Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit bulky, but overall it's a great Chromebook! I got this to replace my old Acer Chromebook and it's by far the best purchase I've made this year! It's super fast, but it's not light and it's bigger and better than my HP laptop.
I would recommend this to a friendSteadily deteriorating performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out fine and within about a month, this chromebook would just shut down and resist powering back on. No rhyme or reason to when it does it or how long it takes to power up again. I can say that the time it takes to bring it back to life is longer and longer each time, which tells me that in the near future I will not be able to revive the machine after one of its unpredictable and inexplicable shut downs. Waste of money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RobertS ,
We regret to learn that your product is not powering on , We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ,below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N2203038283-0018)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042742/
Just ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was OK, lasted about a year, and then it seemed like the computer stopped working. It’s been written repair for three times now.
No, I would not recommend this to a friendASUS - 17.3" Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS Chromebook is great. Excellent display. Boots up quickly. Provides all my needs that I got with my Windows PC. No noisy fan cooling an overworked processor chip.
I would recommend this to a friendIt's cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, new to chromebook so still learning some of the differences. Only current complaint is the lack of an sd card reader.
I would recommend this to a friendAlmost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this just for Zoom meeting and it works fine except for the fact that my camera is fuzzy unless I have perfect overhead lighting - without it I look fuzzy. I do have a stand for it as it gets a little warm on the bottom, but not as bad as my previous laptop
No, I would not recommend this to a friendGreat Chromebook!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's all of the Chromebook goodness with a larger screen. We aren't going back to a 15" screen again. The screen is bright and sharp. Very satisfied.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only downside it’s a heavy laptop and could have better sound other than that it does it’s job for the price
I would recommend this to a friendSale 180$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop over all got it on sale for 180$ Would recommend for simple task plus nice big screen
I would recommend this to a friendMy New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It's just the right size and it supports my Microsoft Office. It has great sound as well.
I would recommend this to a friend