Customer Ratings & Reviews
- Model:
- G731GU-BI7N9
- |
- SKU:
- 6356779
Customer reviews
Rating 4.4 out of 5 stars with 241 reviews
(241 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the price, gaming performance, speed, and overall performance of the laptop. They find it to be a great value for the price, especially on Black Friday. Gamers appreciate its capabilities for both gaming and non-gaming activities. The fast speed and powerful performance of the laptop are also highlighted as positive aspects. However, some customers have concerns about the screen refresh rate, battery life, and heating issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fast
Rated 5 out of 5 stars
Great Computer for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightening fast and comes with great memory and storage. Great Black Friday deal.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
AMAZING
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME LAPTOP FOR GAMERS, ARRIVED ON TIME QUICK SHIPMENT GREAT PRICE !
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Great Laptop for beginners!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so good, fast and reliable. Will buy again if i need to. Thanks!
I would recommend this to a friend Rated 4 out of 5 stars
Great at the start.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having some boot up issues now that I'm sure my insurance will cover. However, I don't know how to bring it in to have it looked at. I'm going to try and work on it this weekend, but if I can't get it back to original operating standers, it will need service. Please tell me how to set that up?
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great gaming system for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and very good graphics for the price, its a great value for your money
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer... Super fast. I am very excited happy with it so far.
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Great gift to my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop. Great size, quality and a lot faster.
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
great laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this computer is great does everything super fast and no lagging
I would recommend this to a friend Rated 5 out of 5 stars
Awesome gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has a big screen which I like but everyone has thier preference. The resolution is perfect. I get high quality frames when playing games and it has no trouble running the games. Its fast and has no lag in the processor. Battery life is great, but as with any gaming laptop if you plan on playing all day you'll need to keep it plugged in.
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
I like my new Laptop, it is a good computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good Laptop, its so fast and the graphics is cool.
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $900, holy smokes! Fast and bright, definitely recommend.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Amazing laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is amazing I can do anything whit this laptop really love it
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Wow Fast powerful laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has great speed and great graphics capability
I would recommend this to a friend - Cons mentioned:Screen refresh rate
Rated 3 out of 5 stars
It's not a bad value for 899
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacking some screen quality for 1499, 120hz at 3ms would complete with guys and sadly only 60hz
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Austin,
Thank you for sharing your feedback on this model, we truly appreciate it. We are truly sorry to hear that you are not pleased with the device screen quality and the inconvenience this have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team for improvements.
We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much computer for the money. My daughter loves it.
I would recommend this to a friend Rated 4 out of 5 stars
Not a bad laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is not that bad. just wish the description had a little more detail. like how its a strik G. so far that has been the only issue.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast laptop it work great for work. Even though this is for gaming but I use this to business work paper one of the programs I use for work it can be downloaded with this high end laptop. I try other lady is not capable. I would recommend this laptop
I would recommend this to a friendRated 3 out of 5 stars
Good entry gaming pc, but don’t recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First system had faulty RGB and had it replaced. Second one has a fan whine like it’s rubbing. Screen is horrible for any bright lighting or sun. Noticeably bad screen tearing when playing games because of non G-sync and low refresh rate. The ssd is one of the slower ones especially when it’s NVME. Keyboard feels very cheap and feels like I’m trying to game on an only Mac. Performance wise the system is easily able to play games at 1080p on Med-High settings. Had to remove the ASUS power profile because it kept causing issues and swapping between power modes while trying to play games.
No, I would not recommend this to a friendRated 5 out of 5 stars
laptop is a beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You just can't beat it. 7 core, 16 GB RAM , GTX 1660, the SSD all bought for a GREAT price during black friday sales. The gaming is premier and I could not have made a better purchase. Thank you to the best buy and asus teams for making this purchase possible!
I would recommend this to a friendRated 3 out of 5 stars
Terrible display.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for $899 during a black friday sale. For that price it's pretty decent, but anything more than that dont bother unless you plan on using an external display for gaming all the time. The color accuracy is horrible; Whites have a yellowish tint to them and reds look orange-y. Not to mention it's only a 60hz display and a very dim lit one at that with terrible screen "ghosting". Exchanged this laptop a couple weeks later when I just couldn't convince myself any longer that the display "Isn't *that* bad for the $899 price. For $1,399 avoid this at all costs
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Nick,
It's unfortunate to hear you're not completely satisfied with your laptop. Our testing standard is to ensure we trust the best panel is shipped in normal operation environment. If possible, give me a detailed description of any specifics in regards to your situation so we can collaborate towards a resolution. You can reach me at [email protected]. Your case for reference is N200170621.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support






