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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 442 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are pleased with the gaming capabilities, large screen size, powerful performance, and cooling system of the 17.3" Laptop. However, some users have concerns about its weight, battery life, speakers, and the lack of an SSD.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-442 of 442 reviews
  • Rated 1 out of 5 stars

    Another model with motherboard issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a company that started out in motherboards, i am disappointed in Asus quality as of late. This is the second gaming laptop (previous model (G75VW). I had the laptop about a year, and all of a sudden, it just would not turn on. Fortunately, I did purchase the 3yr. Geek Squad protection, so I took it to the Geek Squad to be fixed. They had to ship it off to be repaired. A week later, they told me that they had to replace the motherboard. A few days later, I received another voicemail stating that the new motherboard from Asus came DOA. So, now I have to wait longer. I do not recommend Asus products. Oh, the first model I had, also had motherboard issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Asus laptops last Christmas as gifts. The screens on both have since cracked under normal use. I have never experienced a cracked laptop screen for over 25 years other than with Asus. I do not recommend you buy this product if you plan to travel with it or even move it.

    No, I would not recommend this to a friend