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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 470 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 2-in-1 laptop's touch screen, speed, portability, weight, price, battery life, size, storage, and light weight. They appreciate the convenience and performance of the laptop, making it a great choice for those looking for a reliable and versatile device. While some customers have mentioned concerns about performance and boot time, the overall positive feedback suggests that these issues are not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 470 reviews
  • Rated 4 out of 5 stars

    nothing fancy just simple and what i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this , the store staff that sold it to me listened to what I needed and went right to this , the only reason I gave it a 4 stars is because the navigation and the finger print system is a little off at times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop; lightweight, easy to use. Only one exception...the on/off button is on the left side and easy to hit or brush against and continually turns off. Would be better to have it on the top of the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great LT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great laptop that is right size to curl up with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd PC ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new PC since my old one was really slowing down...I had an auxiliary keyboard. It was just old. Found the ASUS and really love it. Only problem I have is the fingerprint recognition is really spotty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 2 in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, looks, features of this 2n1 still learning all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The speed is terrific and the picture quality is a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The speed is terrific. The memory is substantial.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i was looking for all features included light weight

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks at playing online videos. The mouse pad has no type of grip on the surface which makes the pointer keep jumping all over the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So cute... but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 year old. It was light, not heavy to carry to web design class. I loved that it was 2 in 1 and has 1tb. But it shut down in the middle of her class on 81% battery charge and we couldn't get it back on. Took it back, customer service in Torrance awesome. They got it back on ... hold down on button for 15 seconds, let go, tap again... shouldn't have shut down, it was just doing updates. We had choice to replace with another Asus -- we said sure--- found out there were no more, not being made anymore. So we got an HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome how it flips back and turns into a tablet & touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work applications such as email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for work applications such as email and internet searches. Works well with office programs etc. Do not know if it has good capabilities for gaming as I do not use it for that AND it was NOT advertised to do such. Easy set up and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great produt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he really likes this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Q304UA laptop computer converts nicely to a tablet. The 13" screen is great for travel. The processor speed, memory, and disc space is the right size for my business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for its price. Works great. Speed is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 13" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus laptop works great for our needs. It does have a 1 trig hard drive to hold all of our photos and movies. No issues so far. Comparable priced models had the SSD drives but all were too small or over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very user friendly and light weight

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Won't boot up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with don't buy this computer. Very first time I tried to boot up , the comp went straight to disk check. It kept freezing up at various stages of disk check. After several hours it finally came up and , after seeing the prompt for OS updates needed I set to doing that. After the update icons worked intermittently. Shut it off for the night and the next morning. Everything worked fine. For about 2 days. Set it on a shelf and about 2 weeks later when I actually needed it. It refused to boot up. It would either go to disk check or the screen would flash from background view to blue loading screen. In short. I took it back to Best Buy 17 days after I bought it and while I believe they would have given me a refund I asked for store credit added a couple hundred bucks and purchased a Dell Inspiron. Do yourself a favor. Spend a little more and get a better name. The Asus is garbage at best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Lenovo!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously bought an open box asus and I was skeptical but had a budget and the sales guy wasn’t extremely helpful. From day one it was terrible. I returned it and and asked a different employee and he was amazing I’m sorry I do t remember his name but we received the laptop Wednesday and it’s been amazing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High School Ready!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set my youngest daughter up w/ this computer, bundled with stylus. Great mix or form, function, and reliability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school, very easy to set up and enjoy flexibility of tablet and laptop. In store assistance was good.

    I would recommend this to a friend