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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.00

Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 540 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new laptop. thank you bestbuy! delivery was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chroombook for my daughter's 16th birthday, when she opened the box I was very surprised how beautiful and quality this laptop is for that price !! it is a bluish grayish color and all metal model. It was the best choice for the birthday gift and she loves it!! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really great chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems does what its supposed to and more

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little sister and for an open box it works pretty good. The only issue I have with it is that the screens crack easily with 2 in 1’s and the computer glitches and freezes at the worst times possible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for younger children and fairly easy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great choice for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Love the touch screen.still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, that model, C433 got backlit keyboard. It was a bit out of my price range, yet, I returned two others. This one is a hit! Starting, Logging, Restored my old data and setting. Done I had time to explore the Linux option. Install linux desktop. Use multi workspaces. All working smooth as expected. Great job Asus. Cheers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money invested and laptop quality, I like my ASUS. I know mostly how to use it and and think both the hardware and software are good quality. Never having a laptop, I 've overcome the hurdle of learning it and am sure when I get assignments or have operations work I' m ok with it. The look and size are good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact and sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find! Pick up was easy. Does what I need it do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good chromebook good design excellent battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus 2-in1 14” chromebook is a very nice laptop. It’s appearance is a nice sleek design. I got a very good price at Best Buy when it went on sale. I ordered it online and picked up in store. This is the way to go. In and out very quickly even in the busy shopping season. I use the laptop everyday and it hasn’t disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for grandkids occasional use and personals use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Chromebook in its price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a little more than $300 when it was on sale. It is the best Chromebook in this price range: 14" FHD screen on a 13.3" box; Touch-screen; 4GB Ram + 64GB flash memory; 10 hrs buttery life ... and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great construction and image, poor touchpad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction of this chromebook is great. Solid frame and I have no concerns about the hinges breaking as you flip between tablet and laptop mode. The touchscreen is great but the touch pad and mouse latency is noticeable and poor hence why the missing last star.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Nice while it lasted, too many downsides

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine while it lasted. A few major issues: very hard to open the clamshell. Magnets on the bottom are very strong and stick to everything. If a magnet comes in contact with the bottom of the laptop, the laptop goes to sleep. Note that the hard drive and RAM are soldered to the board, so there's no upgrading or migrating. In the end, the plastic inside became brittle and the battery harness broke. Asus refused to fix it so it's now an expensive doorstop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gregorio,

      We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectaitons.



      On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the Chromebook is a decent computer that is perfect for running popular computing applications, without compromising system stability and performance.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great Mid-level 2 in 1 Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a 2 in 1 to supplement my tablet - the Chromebook did it - larger touch screen, easily usable keyboard and access to the apps in the Google Playstore. Sturdy but lightweight. A bit hard to open but manageable. Great machine - great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for certain purposes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook and mainly use it before sleep watching a few youtube videos. It works perfectly for that. I have used steam on this through the linux features of the product, but it will bog down on simple games periodically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair laptop with its pros and its cons.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, however, heats up a lot doing basic tasks such as using a word doc and writing a paper or whatever, or even watching a video or a movie. But in general it’s a good computer but maybe the price could have been lower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I got it during a one day sale for a great price and I use it for basic stuff so I can't really comment using the geek squad language. I am, so far, happy with the product.

    I would recommend this to a friend