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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.00

Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 540 reviews
  • Rated 4 out of 5 stars

    unsure if would purchase again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it is slow to load websites with a lot of data. Unsure if I would buy this again. Maybe spend a little more to get more data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No power computer..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power no longer works... It must be constantly plugged in to work. This is to new not to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ZOOM WON"T SUPPORT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY ASUS> UNFORTUNATELY zoom does not. I've used it with zoom for 3 years. Now ZOOM does not support the Chromebook format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my daughter it had ever She needed to her school work it is perfect for a college student and can fit in her purse! Definitely a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for school for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a laptop so the kids didn't have to share in school with covid-19 going around. We researched and felt this was a great value for a chromebook for kids for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google Play, ease of use Chrome 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees , Mr. Wolfgang, so helpful and answered any questions regarding our purchase for our new laptop. Will definitely return for future sales to Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome book was bought for My Granddaughter who needed it for home schooling during Covid 19 for zoom learning for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all this is a hood product so far. I didn't realize apps had to be chrome compliant until after I bought it. It is just getting use to something new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to replace her tablet and get her her own laptop to use. She loves it! Functions perfectly and met all of our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great item, however I have problems opening it due to lots of arthritis in my hands. May have to exchange it for a regular instead of a 2 in 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Purchased this for homeschool, good quality. Lot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this for homeschool, good quality. Lots of safety measures on here’s your kid cannot get into trouble and you’re able to track everything that they do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box online from Best Buy, it lasted About 8 hrs until it started turning off 2 or 3x and then finally didn’t turn back on. Took back on the first day to the physical Best Buy location and was refunded. Sad because its an amazing looking computer although the lit keyboard is useless in some lighting, can’t read the keys and will have to buy that silicone keyboard cover

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit failed to turn on, and you had to return it. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    GRANDSON LOVES IT!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson and so far I haven't heard a single complaint!! He loves how it folds over to use it a stand to watch videos!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device but hunt around for a better price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. I find the 14" screen size to be perfect. It's thin and light and powerful. Only downside is no pen support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an every day laptop for my dad and he loves it. Pretty easy to set up and the quality is solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles all the things I need it to do. My only complaint is I prefer the windows system because im more used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my chromebook! I have been researching for a year and I made a great choice with my purchase and the price was reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic notebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is that it does not have outlet for regular SD card.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Chromebook is nicely compatible. But its annoying to open and it doesnt have an hdmi input

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My daughter loves it. Once the Chromebook roll down on the stairs. Nothing happened. It is tough.

    I would recommend this to a friend