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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 540 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase and appreciate the assistance from the representative at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my business. Easy to use and I purchased it for a good price. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little chromebook for what it is, but being a chromebook it is rather limited in processing power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Chrome Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal of the Day purchase. Super nice touchscreen, and I like that function to fold flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book is easy to use. Light weight and can be used as a tablet. I am really enjoying it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No issue's or realcomplaints besides wishing it had more USB slots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good for work and playing games and just having makes me think i dont know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as gift for my son and his schoolwork. great for what its used for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping experience that young man went out of his way to make our shopping experience a great one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand kids love them

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my grandchildren. They are great, for school homework

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    I don't have one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids enjoy it they say all their friends have one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the necessity of virtual learning, this has been a great addition to start the school year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alberto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really work on me I really like it I’m so happy for my purchase I did go!!! Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very efficient was priced right and it does what we need so very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as advertised, quick shipping. Could not ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for the money, nice alloy case and hd screen. Plenty fast and simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size with touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the size, still learning the features. Grandson is using for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super easy to set up and works like expected. Love the touch screen and how the screen flips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, light, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this chrome book. Instant on, fast, solid battery life. My first Asus, would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging Problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the charger doesn’t always charge the laptop unless you get it just right in the charging ports. I already sent the laptop back to ASUS once through Geek Squad as there were missing parts in the charging port. While my 6 year old daughter is doing remote learning, I can’t go another 2 weeks without a laptop because it’s with the manufacturer again. Last night, I thought it was charging all night because the charge light was on only to wake up this morning and find it with no juice. It’s a good laptop when it works.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about your issue with the laptop not charging, this must be frustrating. Please verify if the AC adapter is properly connected from the Chromebook to a known good, working surge protector or AC outlet. Try to connect it to another known good power source. If this was tried to no avail, please try to disconnect the AC adapter and let the unit drain for 24 hours to clear the memory and reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the Chromebook until the battery was charged. For further troubleshooting, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus