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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.00

Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 540 reviews
  • Rated 5 out of 5 stars

    Works great. Easy set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kid's distant learning as the school does everything with Chromebooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed simple and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even explored all it can do but so far what I’ve used it for has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for the kids playing games on school work ect. Kids love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super easy to set up and works like expected. Love the touch screen and how the screen flips.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging Problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the charger doesn’t always charge the laptop unless you get it just right in the charging ports. I already sent the laptop back to ASUS once through Geek Squad as there were missing parts in the charging port. While my 6 year old daughter is doing remote learning, I can’t go another 2 weeks without a laptop because it’s with the manufacturer again. Last night, I thought it was charging all night because the charge light was on only to wake up this morning and find it with no juice. It’s a good laptop when it works.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about your issue with the laptop not charging, this must be frustrating. Please verify if the AC adapter is properly connected from the Chromebook to a known good, working surge protector or AC outlet. Try to connect it to another known good power source. If this was tried to no avail, please try to disconnect the AC adapter and let the unit drain for 24 hours to clear the memory and reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the Chromebook until the battery was charged. For further troubleshooting, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great laptop. Weakness is charging port so treat it gently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, light, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this chrome book. Instant on, fast, solid battery life. My first Asus, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..price was great...great customer service...you cant go wrong

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi Goldentee, thank you for your great review! We are glad to know that you are happy with the performance of your new Asus Touch-Screen Chromebook. Enjoy your new Asus Touch-Screen Chromebook and the incredible performance of the 8th Generation Intel® Core™ m3-8100Y Processor.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Sleek chrome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price. Very sleek and essy to carry for the kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality item, reasonably priced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, only used for one month so far- but no problems and that's good news!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It completes the job that I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal. Good discounts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my first (and last) stop for my electronic needs. Can count on great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Chromebook for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chromebook for the money. Felt very premium for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome better than windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my chrome book! I don’t like the windows program, this is perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Letters are hard to see because they white letterss on gray keys .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Al around good option. Camera quality could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does everything i need it to. Battery life isn’t terrible either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for laptops for classes and this laptop was an okay laptop at first. When I ended up using it at home it was not what I needed. Chromebooks are very limited to what you can do on them and being a college student limited isn’t what I need in a laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MissK,

      I'm sorry to hear that this Chromebook is not flexible enough for your needs. This is certainly not the kind of experience that we want any of our customers to have. Are you limited by Chrome OS or the machine's hardware? Please reach out to me at cl-lane@asus.com and include case #N2104049989 in your email for reference and I would be happy to forward your feedback to the Product team for review.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value and dependable device for teenagers and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for grade school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for great grand-kids, such a great deal and very useful for school work

    I would recommend this to a friend