Customer Ratings & Reviews
- Model:
- C433TA-BM3T8
- SKU:
- 6357201
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.
This summary was generated by AI based on customer reviews.
So far, so great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing what I wanted and surviving my 10-year old daughter.
I would recommend this to a friendGreat camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Tv I would like to buy a another one in the future
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does exactly what it says it does. Good quality very durable
I would recommend this to a friendOk but..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, but cannot put 3rd. party apps. on it.
No, I would not recommend this to a friendGreat Chromebook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop every day. Great value at this price point.
I would recommend this to a friendvery will made product.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent working P.C. but difficult to open.......
I would recommend this to a friendDaughter loves her chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves her chromebook she never puts it down
I would recommend this to a friendGreat for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for scholarly. Functional must have for school
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came at the right moment is very convenient laptop.
I would recommend this to a friendeeehhhhhh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to give this a 5 star but this Chromebook sucks. The back light keyboard is horrible. It is not the fastest nor the slowest. There are just a bunch of better Chromebooks out there for the same price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the keyboard backlight is horrible, this must be frustrating. I will be letting the related department know about this concern for continuous improvements to the product line. To improve the performance, please ensure to keep the OS up to date and close background apps while doing an intensive task. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Great for kids school..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good looking, easy to take any where ...
I would recommend this to a friendChrome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ASUS Chromebook yet that my best buy account is mixed with my mom because i did not remember my phone old phone number at the time now i am annoyed i can access my points for the last 4-5 years
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lily08,
I'm sorry to hear that you are having issues with your Best Buy account. That certainly sounds like a frustrating situation. If you haven't already, I would recommend contacting Best Buy customer service for help with your account. If you are having any issues with the Chromebook itself that would reflect a 3-Star review, please reach out to me at [email protected] and include case #N2012073007 in your email for reference. I'd be happy to help you troubleshoot any issues you might be having.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Obs/Streamlabs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer does what it needs to do! Not the best for streamers’ chromebook does not run ObS/Streamlabs if you stream this isn’t for you.
I would recommend this to a friendDecent for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the keyboard is kinda hard to see. My trackpad was also wonky, but maybe due to the particular model and not a problem in general
I would recommend this to a friendGreat product but with limitations
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limits to what you can do compared to a normal laptop. Works great does not like to stay connected to wifi though.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that it doesn't stay connected to the Wi-Fi at all times. This is absolutely not the kind of experience we want any of our customers to have. Please ensure to keep your chrome OS up to date. Do you have the same issue on other wireless networks? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Unhappy new Asus owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up on Zoom, my other laptop never did...same house, same wifi. Tha battery loses the charge too fast.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Unhappyretire,
I'm sorry to hear that your system is having performance issues on Zoom. This is certainly not the kind of experience that we want any of our customers to have. Please note that this machine meets the minimum system requirements for that application, but does not meet the recommended specs. If you continue to have performance issues, I recommend returning the device and selecting a more powerful system for more stable video conferencing. I will however forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104029063 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Is good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this computer I didn't like that its a bit heavy And a bit thick But overall its a good buy
I would recommend this to a friendDoes the Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Very difficult to see the letters on the keys. That makes it very difficult to use.
No, I would not recommend this to a friendJunk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this less than a year and it is a nightmare. It is very hard to open and half the time doesn't want to charge. Half the time I have to spend 30 minutes with Powerades + volume up pressed to get it to reset to take a charge. Don't buy it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit not charging. This is absolutely not the kind of experience we want any of our customers to have. Please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Wouldn’t buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been nothing but headaches for us. The first one the network card was bad, exchanged it for another one and now within 3 weeks the charging port inside has cracked. It seems very delicate to me and for what we paid I would have gone with another brand that was another $100 for sure. Lesson learned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bear,
We are terribly sorry the device charging port cracked and for the inconvenience, this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better.
We are recommending having the unit return to Best Buy for servicing under the ASUS warranty. You can also have the unit send to ASUS for repairs. If you need any further assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support