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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.00

Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 540 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GoodChromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Chromebook to replace my Dos Lap Top. Very fast speed streaming up to 350mbps. very low price. Only item that can improve is the key board light is not as easy to read at night. Otherwise is a very good devise

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great innovation and screen for leaning things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used Chromebook before. This is the best one i ever had. It has a huge knowledge of learning about technology and new creation. I really like touch-screen and it is easy to carry on everywhere i want. I like the wall paper theme. It is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great chromebook for starters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has all the features you need for doing school assignments.Touch screen and flexible screen position makes it even better and easy to switch between laptop and tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was so excited to receive this for Christmas. Very easy to set up. She did it by herself when she would normally ask for her brothers help. She will get great use out of it when school starts back up on Monday!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    All you need for average use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost didn't get this Chromebook but glad i did. It does the basics that i need to do and more. Most people doesnt need a $500+ computer. This also looks good. Only thing its hard to open.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Laptop, Best Buy Warranty Not So Much

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and it is super helpful for my daughter while she virtually learns. Make sure you read the fine print on the Best Buy warranty, as it is really shady with hidden practices. Buyer beware.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and performance good. Speakers and keyboarding lights are horrible. I would not buy it at full price. Even at $200 off is an ok laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DaJoos,

      I'm sorry to hear that you are unsatisfied with the speaker and keyboard backlighting of your laptop. This is absolutely not the kind of experience that we want any of our customers to have. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2103086128 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Asus Chromebook for my son for college he is very satisfied with it’s easily accessible functions in which allows him to connect to his Wi Fi Expeditiously. I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very fast and works great online! Doesn't crash, and works great with video conferencing. The battery life isn't as long as some other computers, but still does a good job at keeping a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Than Enough for Most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find anything I don't like about this Chromebook. The processor is fast and silent. The screen is great and looks really good with the small bezels. Battery life continues to exceed my expectations. Chrome OS is so fast compared to Windows. Everything is streamed from my google accounts instantly. Android apps and games work great. Multi-tasking has not been a problem for me. Controlling my Windows computer at work is easy too, especially with the touchscreen. I expected to use tablet mode more than I actually do but 2-in-1 is still important for the tent mode on the kitchen counter while I clean up and for the stand mode where the screen is closer and the keyboard is folded around the back when I am sitting and want to use the touch screen a little closer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Chromebook for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen, which is much crisper than my previous HP Chromebook’s. Also like the lighted keys, but wish they were a little brighter in the day. For the price this is a great laptop substitute.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a bigger SLOWER 2 year old Lenovo(not a chromebook). This thing is blazing fast. No more waiting for it to load up and it connects to all my google gadges in the house. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Family laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never disappoints, this is my 4th chrome book and the 1st one touch screen and it’s amazing. My kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Design

    Rated 2 out of 5 stars

    Very Weak Performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good Part High quality screen The Disaster Part High quality outside/cheap feel once opened HORRIBLE cheap plastic keyboard/touchpad WIFI randomly strong then weak unreliable Gorgeous design marred by cheap components Get something else at this price

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Sector001,

      Absolutely, it is a high-quality product with gorgeous design. Certainly understand your disappointment regarding the slow system performance of the unit.

      On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect popular computing applications, without compromising system stability and performance.

      Since this is a web-based computer and relies on an internet connection for system stability and performance, please verify if the unit has access to a stable and a high-speed internet service. Also, please make sure the Chromebook is running with the most current OS update.

      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running strong. I dont review computers right away as they die randomly. This is about a year old and going strong

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Well done and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Machine on the outside. Nice style and light up keyboard. Tightly integrated with my android phone. Somehow I am faster and just more productive. Working at the speed of thought. Well done chrome book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Chromebook Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had major qualms with most Chrombooks for quality, but this one has hit almost all the marks for less than $750. The metal body adds great feel and minimizes flex in the keyboard, the screen and bezels are good resolution, and it is responsive with good touch functionality. It is a bit thicker than some thin and light laptops, but weight is very close to the same. Only weird thing about this one is that the trackpad "click" only seems to work correctly when pressing on the bottom half of the trackpad, which appears to be a design choice, not a flaw based on feel. Simply will take some personal adjustment to get used to that, but otherwise, great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop can be hard to open until you get use to it and the keyboard can be hard to read in certain light, but its fast and easy to use. It fits are needs just fine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. The perfect upgrade! The touchscreen is amazing and the flip back screen makes transitioning between tablet and chromebook effortless. So glad I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Definitely recommend for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a graduation gift for my younger sister and she definitely loves it . The touch screen makes it so much more useful especially since she’s going off to colleges.

    I would recommend this to a friend