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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.00

Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 540 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very simple setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to get started with this laptop. I wasn't confused at all, and the security software that came with it has helped a lot. It was also very simple to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Affordable Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus - 2-in-1 14" Touch-Screen Chromebook is an affordable Chromebook. It's easy to setup and use unfortunately I attend a lot of Zoom calls due to the Covid-19 virus and want a laptop/chromebook that I could see a lot of the participates. Because of low 4GB Memory I was only able to see one other person besides myself on the call, which didn't suit me. Other than that it works like a charm.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for your honest feedback. We truly appreciate it, can you please reach to me with your serial number at [email protected] and provide this link for reference.

      I would love to review the specs on your model to see if your RAM can upgrade, Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with chromebook but not happy with the keyboard. Can't see letters only on a certain angle. But overall really like it. Si dose my husband as we bought him one also.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Chromebook with great screen for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent Chromebook for kids for doing school work and watching videos. Touch input works great and screen is beautiful. Only downside is the lackluster keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for beginners !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price for easy to use laptop. My mother who is not good with technology loves it and knows to to work it easy. The fact it’s a computer and tablet is perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love love love my laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically purchased my laptop for “work at home” purpose. But recently I’ve been using it for everything else. And my kids are always getting on it! Like I said...I love love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made Chromebook very fast for internet The old dislike I have is the keys with them backlit There still hard to read the characters should of been a different color other than white?

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great, efficient Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. Do not let the tight magnet closing deter you. Really. Great computer and we haven't had a single problem. Will buy another for online schooling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for casual users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mother in Law she really likes it and finds it easy to use. She is not very tech savvy but can manage well enough with the internet,email, and video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A bit overkill but available and dependable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom's laptop was stolen and she needed her link to the Grandkids and games. Overkill for her but, fires up fast, great screen, camera, back-lit keyboard. Works great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid product with a favorable price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got both the kiddos chromebooks for school this year. Received item quickly, product was simple to set up and works like a dream. No complaints after a couple months of use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Awesome value. I got it for my mom who is not tech savvy and she’s handled this on her own just fine

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook. Nice display and it is quick. I do wish I had spent the extra $40 and got the next version up that has the non plastic lower case around the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has everything my child needs for the new reality of distance learning. The added bonus of getting a great open-box discount made this purchase even easier.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Buy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for household children everybody that uses the Asus Chromebook loves it. The touch-screen is a big hit around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook functions a bit different than windows 10 but thank God for YouTube. I like you open the lid and it is instant on. Great for email and surfing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SIMPLE PC FOR YOUR SUMMER VACATION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan on traveling? Looking for a PC to leave your Computer at home? This is your Best Buy Light and easy to set up Go Get One!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked nicely and good size for travelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on a trip. Fairly easy to setup and use. Used it to access mail, home cameras and internet. Work fine, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shorty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new touch-screen laptop so much quality and was easy to install all of my data and apps that I used daily, the price was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lot of computer for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chromebook compared to the ipad that I used before this. It's quick and the battery lasts a long time. Great inexpensive computer.

    I would recommend this to a friend