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Customer Ratings & Reviews

Your price for this item is $1,424.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the laptop's fast performance, beautiful touch screen, impressive graphics, and ample storage. They appreciate the value for the price and find it powerful and easy to use. However, some customers have concerns about the battery life and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 230 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my old one and it was not hard for me to decide to get the same brand, but a more updated model and with an added security features...eye/face recognition

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible speed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a replacement of a macbook pro 2012. This is slow the slowest laptop ive ever owned. The quad core processor is slow as molasses do not waste your money. Its not worth the price. The battery may last an hour charging is quite frequently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Designers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Asus laptop for a lot of adobe design work and live streaming. Everything about it is perfect. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a Mac book. This is my first windows in a long time! Great playing games with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great for me as a student. Able to carry to class. Light enough to be a table and is a 2 in 1 so it kinds of acts like one when you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Thus Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I test drove a bunch of different laptops because my IT organization would not make a recommendation. I'm happy to say that this worked out nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Blows away my son’s 2 year old gaming computer. Amazing graphics, speed, and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great engineering laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for sons freshman year in the Engineering Program at the University of Louisville’s Speed School. Appears to be exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with an excellent picture. The 2 in 1 feature is excellent and with the windows ink, it is even more versatile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good so far I haven’t had a problem with my lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great replacement for my older Asus which had the same screen size but overall, the new laptop is a smidge smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suitable for architecture software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end but easy to use. My daughter was able to install everything independently. Stylus and windows ink features work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is fantastic, my next laptop will be asus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a really great deal on this laptop, you save more when you bundle items with it. This works great, no issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again, NO Asus.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Asus laptops for some time now, but this last one has convinced me to stop. When working, this was a beautiful laptop. But... I purchased the Asus Q535ud on 3/28/2018. It died this week, 11/5/2020, for NO APPARENT REASON. While unplugging the HDMI cable, it suddenly lost all power. The motherboard is fried and it cannot be repaired. But that is not the whole story. I purchased the Asus Q552ub on 12/6/2015. It died suddenly in November 2017, just short of 2 years old. Similar to the Q535, it suddenly stopped charging, and when the battery ran out, it would no longer charge. You'd think that replacing the battery and power port would help, but no. I tried everything to repair it, even trying to buy a motherboard, but suddenly Asus would not sell me a motherboard (despite being a motherboard retailer!), and they wanted more than the unit was worth to attempt to repair and would not guarantee their work. I had previously had an Asus Windows tablet that I gave to my mother, and she too reported a power failure. I chalked it up to something my mother may have done wrong at the time, but now I know: Asus builds these machines to blow up. Asus, I am done with you. I'd love to hear from anyone who's had a similar experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for editing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up a while now and its been my main workhorse for photo editing and video editing. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I bought the computer for my granddaughter, who is a certified genius, I tried it out myself. It seems OK to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - should have had Windows 10 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short of not including Windows10 Pro, Laptop included all the most current 8th generation hardware. Great laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem if you can afford it this is a very nice laptop to have. We bought it for traveling business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a light-weight laptop that can do lots of projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that the laptop is thin and light weight enough that I can put it in my backpack and take it on-the-go!

    I would recommend this to a friend