Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, large storage, touch screen, and affordable price of the 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop. However, some customers have concerns about the battery life, warranty, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fast
great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this laptop computer. It has high capacity, is fast, and has been easy to set up.
I would recommend this to a friend - Pros mentioned:Fast
Works as represented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything that I want it to do. Is fast and works great! Only thing I miss is the DVD player/recorder.
I would recommend this to a friend - Pros mentioned:Fast
Vivid screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great. Fast and a crystal clear screen. Lightweight and a long battery life.
I would recommend this to a friend had to replace old laptop to get in Zoom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed made Zooming easy and enjoyable. Used the laptop for showing screen to solve problems with software at a training. Power of the laptop allows for multitasking and social interaction with others across the nation. The battery life is good. I like the easy face recognition for logging on. If I need to use like a tablet, just flip it over and click to disengage the keyboard and you are in full touchscreen mode.
I would recommend this to a friend- Pros mentioned:Fast
best laptop I ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very fast, my first experience with Windows 10, easy to operate, have been using now for 8 weeks, no problems
I would recommend this to a friend - Pros mentioned:Fast
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer works really fast. I have had no problems the computer is worth every penny.
I would recommend this to a friend Well worth the money..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine but, has a tendency to run a little bit hot at times. Needs a bigger SSD which I will replace myself but, overall it is between a 4 and 5 for value and flex for all kinds of uses.
I would recommend this to a friend- Pros mentioned:Gaming
Like it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son like it a lot. He uses it for school and to play games.
I would recommend this to a friend Works better then expected .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fast ,allows me to run many programs at the same time. While listening to XM Radio or even watching Netflix and reading mail. I like the 4K makes movie watching on a train or at work better. Battery life is okay, all around good product.
I would recommend this to a friendGreat Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer replaces an apple that i had for 8 years. I really like and think it's a great computer.
I would recommend this to a friend- Cons mentioned:Fan noise
Noisy fan, glitches and slower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an ASUS laptop for seven years that was amazing until the touchscreen messed up. Even now I can hook it up to a monitor and it works fine. I was expecting for this laptop to be even better. It doesn''t even compare. It's lighter b/c it has no disk drive, but the fan is SO LOUD and constantly runs. It takes longer to turn on and I have much less saved- barely anything because it is so new. It randomly zooms in and I read reviews and others have this problem as well. Overall this laptop is a disappointment.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the loud fan and glitches. Please ensure that all drivers are up to date. You can use our My Asus application to help you maintain your system, update your software, optimize your PC's performance. If you need further technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Touch screen
Great fo photo editing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer! Excellent display, super accurate color! Sleek and ultra thin!
I would recommend this to a friend - Pros mentioned:Touch screen
Nice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, loads quickly BUT only 3 stars because I have not been able to get it to connect to my Xerox wireless Workcentre that every other pc, laptop, tablet and phones connect instantly.
I would recommend this to a friend - Pros mentioned:Price
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this laptop as open box but it looked perfect and works Amazing for the price I paid.
I would recommend this to a friend - Pros mentioned:Storage
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is awesome!! Everything we need to store edit pictures/ videos. Great storage capacity!
I would recommend this to a friend - Pros mentioned:Fast
Great computer for my small business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is faster and has two hard drives that will support all my business needs
I would recommend this to a friend Does what it was advertised for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With everyone using Zoom, I was wanting a laptop that can stand up to the task. This one does! Plus I’m new to the whole 2-in-1 feature so I’m really enjoying the option to have it in tablet mode. If I did need to make a minor critique it would only be that I wish the camera was a little bit more clearer. But, it’s not a big deal really. So far, no complaints or problems. Love the purchase!
I would recommend this to a friendPricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interesting device coming down from a 17" device...nice 2-in-1 machine, but I really don't use the features to their fullest...my wife will and it's the right size for her flights of tech reliance
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Loving it so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is great, it is user friendly, and plays 4k video. Definitely would recommend
I would recommend this to a friend - Pros mentioned:Fast
Awesome Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needing a new computer. Love this one. Very Fast. Excellent 4K touch screen. Couldn't be more happy!!
I would recommend this to a friend