Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, large storage, touch screen, and affordable price of the 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop. However, some customers have concerns about the battery life, warranty, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
Compact and powerful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded the SSD to 500 GB and it is both fast and efficient. I love the compact size, including a numerical keypad on the side
I would recommend this to a friendGreat computer overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few Asus computers and have had good luck with them. Still have them actually. Bought this one for my wife and she loves it.
I would recommend this to a friendGood buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale. Was the best deal at the time for a high powered laptop. Still puts other laptops to shame.
I would recommend this to a friendExcellent products!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service during the pandemic! I have been able to stay in contact with my students by purchasing upgraded technology.
I would recommend this to a friendThis little lap top is a heavy hitter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is really great. The screen is large and bright and easy to manipulate. This little dude is fast and light and packs a real punch.
I would recommend this to a friendDaughter’s laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Her laptop needed replacing and got this on a deal of the day for Christmas. Great laptop and no issues months later.
I would recommend this to a friendGreat for college students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is so practical with all the memory that I know I will need. I recommend it for any business owners or college students.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has so much on it! It will take me awhile to figure it out but it is clear and pictures are so real. Love it!
I would recommend this to a friendGreat touch screen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed. Touch screen is perfect. Works well with pen as well. Great computer for day to day use and gaming. Good battery life.
I would recommend this to a friend- Cons mentioned:Battery life
Poor battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system and graphics are fine, but I typically only get about 2 to 3 hours out of the battery for normal use, which is far below the 9 hours they claim it gets.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm sorry to hear about the poor performance of the battery. There could be many factors that drain battery power. Please ensure that they are no background apps running, windows are up to date and frequent virus checks are done. If you need further assistance, feel free to reach out to our ASUS Official Support Site. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
ASUS - 4K Ultra HD Touch-Screen Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop has been a GREAT purchase! I use it everyday and it meets all of my needs.
I would recommend this to a friendJust what my wife wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife asked for a computer she could use to edit high quality photos and she really enjoys it
I would recommend this to a friendNice laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice laptop for my personal needs. I do feel Microsoft Office should be included with the price of the laptop. A bit pricey without it.
I would recommend this to a friendGreat choice for a low end laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive, light and I like it alot. Easy to set up. Holds a charge well. And charges up quickly.
I would recommend this to a friendTrash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer hardware is beautiful but the system is trash smh Not even a year after purchase the Network Adapter Gave Out and I still cant fix it cant believe I spent almost $1500 on this pc and cant have it to do my work.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop I use it for everything and except for the camera which I think is 720 ita still pretty amazing
I would recommend this to a friendASUS 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, works well, and is fast. The dual drives, SSD and HD, make it great for separating programs from data.
I would recommend this to a friendFantastic Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great! It starts up fast. Works great for video conferencing and have multiple browsers open!
I would recommend this to a friendAwesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Asus laptop is super fast and I just love the facial recognition sign on feature. Solid state drive is the way to go.
I would recommend this to a friendGreat laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for myself as replacement for my old ASUS laptop. Never had a problem with any ASUS laptop. Works great!
I would recommend this to a friend