Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, large storage, touch screen, and affordable price of the 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop. However, some customers have concerns about the battery life, warranty, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
Awesome 2-in-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome laptop. 4k gives amazing pictures and videos. Awesome sound and plenty of storage
I would recommend this to a friendVery fast start up and high resolution screen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent memory and fast processor. Very stylish and high quality construction.
I would recommend this to a friendLove this laptop!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. The only issue is I had to upgrade the ssd to a larger size.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great without added weight. It’s nice that it fold to size of I large iPad too.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product with no issues so far. The look and feel is right on. Quality product
I would recommend this to a friendGreat laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use for school. Super fast processing. Extremely pleased with purchase.
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2-in-1! I have had to Asus computers and they have not let me down.
I would recommend this to a friendLove it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Very versatile. Love that the screen folds all the way back.
I would recommend this to a friendWorks well
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, have had no issues with it. Good battery life.
I would recommend this to a friendStill learning how to use but it is easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this notebook to do my AutoCAD2019 and MasterCAM 2018 homework, it is incredible!
I would recommend this to a friendGreat power for graphic design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solid state aspect of this laptop gives me the assurance of durability and power.
I would recommend this to a friendTwo tries and both disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these and it seemed great. Worked like it should. Good sounding speakers. Not used to having the power button on the side, though, so I had to be careful picking it up. Then I opened a webpage on it for the first time and noticed a little darkness in the bottom left hand corner of the screen. Sigh. I thought, well, sometimes there are defects that happen. So I returned it for another one. This time the screen looked great! I was excited! Until the fan kicked on. The noise it makes sounds like it is hitting a wire or something inside, like it would when you put a card in a bicycle to hit the spokes as it turns. Needless to say I was not happy and very disappointed. I have to make another trip to return this one and I don’t feel that I will get another one.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Seekerce,
We apologize that our device did not satisfy your expectations and that you had issues with not one but two of our devices that caused you to have them returned.
Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products.
For further assistance please feel free to reach out to us at our customer support line. Please use a link to this review as reference. Looking forward to your response in the future. Have an extraordinary day from ASUS.
Thank you for choosing ASUS.
Best Regards,
Stephanie
ASUS Customer Loyalty US Support
AMAZING!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints at all, laptop works beautifully and battery lasts awhile.
I would recommend this to a friendGood computer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer ,bad screen. Went out in 3 months and only used it on the same desk everyday and never in the flip tablet mode.
No, I would not recommend this to a friendOne of the best Laptops i have purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it has 2 drives one to support a fast boot and one for storage
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for price. Love the thin profile of the computer as well.
I would recommend this to a friendAwesome Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop to pair with a GoPro I bought. Has made video editing a piece of cake.
I would recommend this to a friendGreat specs for an ok price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a laptop with these specs for cad related work
I would recommend this to a friendA great computer with great display and specs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good laptop that is reliable and has good specs all around. No problems yet
I would recommend this to a friendVery nice laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is pretty much user friendly. I can do all my daily projects with it.
I would recommend this to a friend