Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, large storage, touch screen, and affordable price of the 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop. However, some customers have concerns about the battery life, warranty, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new laptop. It is Well worth the money. Glad I got this one.
I would recommend this to a friendGreat Work Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics and fast start-up make this just what I needed.
I would recommend this to a friendworks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed a new unit for the wife. works well and has quick response
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few ASUS laptops over the years. This one is by far the best!
I would recommend this to a friendGreat computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Asus is a great computer! I particularly like the graphic capabilities.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for future graphic designer. Plus the reputation from ASUS!
I would recommend this to a friendAwesome works great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it works with no hick ups or problems so fare
I would recommend this to a friendExcellent computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for video recording and editing.perfect for what we want to do.
I would recommend this to a friendFast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop/tablet and has been everything I was looking for
I would recommend this to a friendBest Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product....Best Buy as always................
I would recommend this to a friendGreat for what it was needed for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my granddaughter who wants to go into graphic design
I would recommend this to a friendOpen box item without OS properly installed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item that should be reset to factory setting with a fresh install of windows. When I got it home it only had the HDD visible and not the SSD. The os was installed multiple times on the HDD and only had 50gb free space left from the 2tb drive. I had to create a bootable flash drive, wipe partitions, and format both drives to install the os onto the SSD. Once everything was installed and updated it worked wonderfully.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We're sorry to hear that you received the unit without the OS properly installed. This was certainly frustrating, we are happy to know that you were able to resolve it. If you need any form of assistance from us, feel free to reach out to our ASUS Official Support Site. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
New laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Quick load time. Used mainly for online classes.
I would recommend this to a friendNice laptop with a lot of features. M.p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop with great screen, fast processor, and quick boot.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving this laptop. It's very easy to use.
I would recommend this to a friendwonderful laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful laptop. Love the 360 hinge! Had to add accessories.
I would recommend this to a friendVery well built.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop, smooth design. Fast compact mechanic.
I would recommend this to a friendSolid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the speed of the SSD. Nice screen. Love the flip screen.
I would recommend this to a friendAwesome laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop fast start up great screen for watching movies .
I would recommend this to a friendGreat memory available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Learning windows 10 easy. Two hard drives greatly needed.
I would recommend this to a friend