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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the laptop's fast performance, large storage capacity, and reasonable price. They also enjoy the touch screen and 4K display. However, some users have concerns about the battery life and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 432 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus 4k 2 in one is phenomenal! I love the processor speeds, the touch sensitivity, and the resolution beat anything! My only mark against it is that it (i say only) has 5 hours of battery life

    I would recommend this to a friend
  • Pros mentioned:
    4k screen, Touch screen

    Rated 5 out of 5 stars

    beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great beautiful 4k display look amazing,the touch screen work without any problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definetly NOT What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sold computers for a long time and i know how a computer should function. I custom build also. First off, The lapto specs are phenominal. BUT they do not compliment at all. For a computer with an SSD, The slow startup was a big turn off. My buddy has a lenovo 710 with a smaller SSD and it was 3x faster. Even after a complete restore and optimization. I checked the drive specs and its only SATA 3. Still shouldve been faster The GPU is good but the heat dissepation was inadiquate. The keyboard and underside got quite warm which would disturb anyone. They "4k" Screen is completely trash. Vizio, TCL, insignia make panels more color accurate and clear. The panel has severely washed out colors, and very gray blacks. depth was very minimal. The bezels are WAY too big. The laptops physical dimensions literally line up with a 17" laptop. The speakers are not good WITHOUT the tiny external subwoofer. They truly couldve done better and made it a real subwoofer instead of a midbass/midrange while turning internal into tweeters. The weight was much more than expected. little over 5lbs So its more than most will carry. I returned it for the reasons above. I feel asus should reconsider the design and capabilities with something this expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price and has strong performance for our office staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall amazing top to bottom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a means just for school for mechanical engineering. However, since I have had to I started to play games such as overwatch with little to no problems at all. Plus it has tons of memory to download anything. I also love the mini sub that comes with it as well. Especially, since I love music so much. I can find nothing this laptop cannot do other than displease me!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Speakers

    Rated 3 out of 5 stars

    Alright for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely price shopping when I bought this laptop, and unfortunately "you get what you pay for". The battery life is not decent and the speakers are underneath the computer and therefore can barely be heard, even at full volume. The mousepad plays up often as well. Quite disappointing but if you've got a limited budget, it does the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop/tablet combo is perfect for use for school, design, and even some light gaming. The external speaker is a great addition, as the built in speakers are somewhat quiet and trebly. No headphone jack is a slight minus, but I’ve always used Bluetooth headphones so it presents no problem for me. Dual hard drives means lots of storage and fast startup times. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the solid-state drive, Super fast start up time very user-friendly computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Dell SSD laptop in 2/2017. After 6 times back to Geek Squad for multiple BSOD, we rec’vd refund to purchase new laptop. Had our hearts set on HP. Then found this - dual hard drive (Solid State Drive plus traditional drive) with all the same specs plus more! Number keypad is great - although slightly smaller than our old Toshiba. Fast - very fast startup and web browsing. No BSOD (which I partly blame Windows 10, not solely Dell). Yes, it’s not really ‘fancy’ looking but it’s not about the look. It’s about speed, reliability, and function and this wins! And it’s lower priced! The power cord is substantially shorter than others we have had (but then again, my new blow dryer has the same problem!) was hesitant because Asus doesn’t exactly scream ‘top of the line’ brand, but I’m extremely pleased and pleasantly surprised. The memory card port is huge and the card doesn’t seem like it goes in far enough which was deceiving but imagine actually being able to grab the card to pull it out and not have to use only your fingernails to do so. Yes. It’s that convenient. Keys are responsive and easy to type on (I type over 100 wpm, so that’s a big deal to me). Only main complaint is the screen itself - it’s shiny so has a reflection and could cause issues if trying to use it outside or in sun, but that’s minor and not worth the price hike in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feature, near instant on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! loaded with power. have used it now for 6 months.has proven reliable !! Best feature is the solid state hard drive. fires up very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why i shop at best buy they gave me this laptop for a really good price and i'm very happy they did they are awesome employees of best buy

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Tons of storage. No issues thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, though there are some issues I may have to fix. Product is exactly what I am looking for when I upgraded my original computer bought 4 years ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from a Chromebook to this laptop and what a difference! This is what a laptop should be. It is very quick and runs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the features, so far has been relatively easy. Very different from my previous laptop, Am enjoying all the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month and I still love it. Ample storage and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1. Works well so far, only have 2 months and haven’t had any issues. Great screen resolution and runs autocad 2017 with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best overall...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it, a lot of computer for an ol'man,. Don't think I really needed the pen, but its pretty cool. Love learning new things everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money there really wasn't a better computer with the same specs and capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this machine but so far so good. The Ctrl key broke within a week of using the laptop. One of the Geek Squad guys offered to install a new key if we ordered the part. We haven’t had the computer for 30 days yet. The resolution is great and the machine is faster than our previous, outdated, laptop. My wife is happy so far so I’m happy so far.

    I would recommend this to a friend