Customer Ratings & Reviews

As a user, not a technician, it meets my needs in terms of speed, clarity and flexibility. Appreciate the build of the computer ... feels very substantial. Setting it up was easy.

It's all about making it easier on yourself. For those of us who are not experts things like setting up a new device. This laptop was just plug and play. The price and customer service excellent!

If you do not need a PC in order to install specific software, Chromebooks are the way to go. A lot can be done online now and days. For the most part, you should be able to download all the apps that are available on your phone via the Google Playstore onto your laptop / Chromebook.

Not open box excellent. It came with dirty, black hand prints all over and the screen and performance was being weird. The hinges didn’t work correctly and I had to go into the store twice to exchange it. I wasted hours on the phone with Best Buy support and they wanted to charge me $80 to mail it to Asus even though I have total tech. This thing never knew when it was in tablet mode or laptop mode. Unless you opened and closed it multiple times. I’m sure it’s nice if I had a working one.

So far, this has been an excellent machine. My wife and I love using it. We log in with our Google accounts and everything syncs! An excellent laptop for the price.

I ended up returning this due to the weight. It looked really nice and might work for someone who uses it on a desk but I would not recommend having it on your lap.

Using this computer is a breeze. Since I use the chrome browser on my desk top, the learning curve is almost non existent. Easy to set up out of the box. Good bye windows:)

I have been using this Chromebook for about 4 weeks. It is replacing an older Chromebook that will stop getting updates next year. I wanted a larger screen size to accommodate by old eyes. The keyboard, mouse, and touch screen work well. Its a super huge and heavy "tablet". I plan to use it in the tent mode for watching videos and in the normal keyboard mode for most work. It is very fast. Display could be a little brighter but OK. Battery life is about 7 hours or so if used contiguously. OK but not outstanding. I have only found one minor feature not working. The Chrome OS "phone hub" will not stay connected to my Pixel phone. This looks to be a Bluetooth issue and hopefully will be fixed at some point with a software update. Other blue tooth devices I have paired, headphones and wireless mouse work fine. The Phone Hub works fine on my older Chromebook.

Purchased on sale. Great specs for the price and future proof for Chromebook hardware support. Chrome Unboxed online reviews states that the 11th gen i3 outperforms the 10th gen i7 Chromebook, which I believe. Some things to consider when purchasing: - It's relatively heavy for a Chromebook - While the screen is nice at FHD, it doesn't get bright, probably 250 nits max, so don't plan on using it under direct sunlight - Although touch-screen and supports USI pens stylus, the screen isn't as silky smooth so stylus usage may not be suitable - The fans can kick on from time to time and be audible under certain load conditions

Great build and works very well. Happy with the ease of opening and closing of lid, also how the keyboard responds. Camera is great for conference call/zoom meetings. Only have owned for a few weeks but everything I’ve had in the past with ASUS has been great quality.

Literally the best Chromebook that I've seen in a while. It's very sturdy, a bit heavy, but that just makes me feel like I have a solid piece of technology. I have no complaints so far, and I've been using mine frequently for about a month and a half now!

very fast chromebook! Had to return the first one due to the lcd was separated near the camera...frankly a fluke. immediately replaced and has served me well since!

Got this on sale for $399 and I have to say it might've been the deal of the century. I think this Chromebook is worth it's regular price. Can't think of any real complaints. The keyboard is great, the trackpad is very good, the speakers are very good. The screen is good, it's not great. The colors are excellent and it looks great, but it doesn't get super bright. I only use it indoors so it's not an issue for me, but if you use a laptop outdoors or in super bright environments you might wish it got brighter. Other than that this thing is amazing. Oh, and it's super fast. So to sum up - great Chromebook, worth $570, but on sale for $399 it's a ridiculously good deal.

This is a nice two in a one Chromebook that i use for surfing and general internet use. I also use the Linux VM after enabling the setting and use it for linux apps too. Its a beautiful design and speakers.

Enjoying the touchscreen and the ability to flip the screen. I do not have any negative insight as I am still getting acquainted with the laptop. I will note there are no accessories made and that sucks.

I upgraded to this laptop from an old tablet and am very happy with it. Everything from my pixel 6 and android tablet sync'd up smoothly. It is much faster than my tablet and an easy transition. Also purchased on sale, well worth it.

The perfect Chromebook for students. Big and easy to use. Very inexpensive for good quality. My son loves it, because of the size of the screen.

This chromebook is beautiful and functional. All the right features, especially with the touch/flip screen and more ports than most. Bought for business and will likely buy another. Great product!

It's faster, easy to transfer old data to it, but requires rentry of password a little too often. Salesman was terrific!

Computer works flawlessly! Have not had any issues with it yet! I do not use it for gaming, and I am pretty sure it would not do well as a gaming computer. However, if you are a college student, this is the laptop for you!