Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $122.99
Clearance
The comparable value price is $569.00

Customer reviews

Rating 4.3 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, touchscreen functionality, ease of use, and battery life of this 2-in-1 Chromebook. Many appreciate its performance and find it attractive for the price. However, customers are negative about the device's weight and some experienced excessive fan noise. The sleek design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 611 reviews
  • Rated 4 out of 5 stars

    Good chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Mom so I didn't have to deal with all the challenges of windows! The bad part is all the android apps install just fine, but open in tiny windows which is pointless. This laptop is great as long as you stay away from that!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Asus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Nice size for movies and games and school.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great chrome book

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little chrome book! Fits all my needs. Has a good size screen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product.i recommend the chromebook .its super fast and great features

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ASUS 2 in one chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ASUS 2-in one 15.6 Touch screen Chromebook. It is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has the speed to run my games and multi-task with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than School Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was using a Chromebook provided by his school. He had been complaining about it's performance since day 1. Finally I gave into his demand to get this for him. The specs were more than decent as compared to his school machine and the price for open-box item made it affordable. Overall a good educational machine for middle school and high school starters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement laptop...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in-law got tired with his Dell Windows laptop PC as it was giving him headaches due to malwares. I recommended that he switched to a non-Windows PC using this Chromebook. He immediately loved it as all the issues he was having went away. Specifically got this one as it is the only Chromebook that has an HDMI output available at that time and it was not expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lap top a lot very user friendly I will recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ASUS Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my ASUS Touch Screen Chrome Book laptop. 15.6 inch

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great quality for the price. Best chromebook ive seen with the specs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook! Love the big screen and still lightweight !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for doing school or business work! Even doing designs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chuncky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because it is so easy to navigate through the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love love love this laptop!!!! if i had any issue with it- it would be that i cannot use my apple itunes. the two are just not compatible and i wasn't aware of this when i purchased it, or i wouldn't have went with Chrome. i love that it is touchscreen, with a backlit keyboard and numeric keypad on the right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this computer I have had my for 8 months and have had already an IT guy to fix it once and now I have to do it again. I am a college student and bought this for school, worst mistake buying this computer. The web browsers keep changing on there own and it tells me my internet is insure. I have malware so this is not the issue the issue is in the software of the computer. Best Buy will not exchange it and Asus does not know what their doing either. Very unhappy and will not be purchasing from here again.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear HMF99,

      We are sorry to hear about the unfortunate experience you had with this model. We would recommend that you perform a powerwash on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work. Easy to use and has a long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Chromebook! Much more intuitive than Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt loves this. So easy to browse away in seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can be folded as a tablet, and it’s touchscreen

    I would recommend this to a friend