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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 611 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, touchscreen functionality, ease of use, and battery life of this 2-in-1 Chromebook. Many appreciate its performance and find it attractive for the price. However, customers are negative about the device's weight and some experienced excessive fan noise. The sleek design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 611 reviews
  • Rated 4 out of 5 stars

    Good chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Mom so I didn't have to deal with all the challenges of windows! The bad part is all the android apps install just fine, but open in tiny windows which is pointless. This laptop is great as long as you stay away from that!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little chrome book! Fits all my needs. Has a good size screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement laptop...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in-law got tired with his Dell Windows laptop PC as it was giving him headaches due to malwares. I recommended that he switched to a non-Windows PC using this Chromebook. He immediately loved it as all the issues he was having went away. Specifically got this one as it is the only Chromebook that has an HDMI output available at that time and it was not expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Nice size for movies and games and school.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ASUS 2 in one chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ASUS 2-in one 15.6 Touch screen Chromebook. It is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lap top a lot very user friendly I will recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than School Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was using a Chromebook provided by his school. He had been complaining about it's performance since day 1. Finally I gave into his demand to get this for him. The specs were more than decent as compared to his school machine and the price for open-box item made it affordable. Overall a good educational machine for middle school and high school starters.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the functions and features, but this device is extremely too LOUD. The fan will be disruptive to a class and to anyone else who is in the same room.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,


      It's unfortunate to hear that the fan is loud. This is not the kind of experience we want any of our customers to have. Does this happen during heavy tasks or all the time? Please provide us with a short video to investigate this issue.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107044590-0015) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has the speed to run my games and multi-task with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great quality for the price. Best chromebook ive seen with the specs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ASUS Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my ASUS Touch Screen Chrome Book laptop. 15.6 inch

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook! Love the big screen and still lightweight !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chuncky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because it is so easy to navigate through the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for doing school or business work! Even doing designs!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work. Easy to use and has a long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Chromebook! Much more intuitive than Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for browsing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light-weight, with a vivid display & also very attractive. Plus its not dependent on the vampires at Microsoft with their constant updates that never improve anything & only change stuff, just to change stuff. Sorry, this review veered off point there. But if you want a laptop great at surfing the internet, with limited bells & whistles this a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt loves this. So easy to browse away in seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love love love this laptop!!!! if i had any issue with it- it would be that i cannot use my apple itunes. the two are just not compatible and i wasn't aware of this when i purchased it, or i wouldn't have went with Chrome. i love that it is touchscreen, with a backlit keyboard and numeric keypad on the right.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can be folded as a tablet, and it’s touchscreen

    I would recommend this to a friend