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Customer Ratings & Reviews

Your price for this item is $122.99
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The comparable value price is $569.00

Customer reviews

Rating 4.3 out of 5 stars with 611 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, touchscreen functionality, ease of use, and battery life of this 2-in-1 Chromebook. Many appreciate its performance and find it attractive for the price. However, customers are negative about the device's weight and some experienced excessive fan noise. The sleek design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 611 reviews
  • Rated 2 out of 5 stars

    Too little too late

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just lasted long enough for the warranty. Garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Students

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with this chromebook, the screen is great and the touch works very well. Great for a college student that doesn't plan to use it much besides class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    acer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. I've been using it for a while and haven't had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook. Only issue is the usb port. It won't connect to some devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but giving it a 4 stars because there no ethernet plug in but other than it is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen son loves this laptop. He takes it everywhere. Great for homework and games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing performance but washed out screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is better than you expect in a device at this price and the performance is top notch, like best Chromebook aside from an 11th gen i5 or i7. The biggest letdown is the screen. It's not color accurate and looks washed out. If you can put up with that, this device is it!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WillRichard,

      Indeed, the Chromebook has an amazing performance.



      We do understand your disappointment and the inconvenience this may have caused if the display didn't meet your expectations. The screen resolution is Full HD, adjusting the brightness level, using the hotkey, usually enhances viewing quality.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    cannot stream videos on external monitor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot run video on external monitor. I can see videos only on the laptop screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a chrome book and realized it wasn’t what I was looking for. Came in to exchange it for a laptop and received great customer service. It is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Chromebook for my grandson to take with him to college. It was easy to setup and the price was just right. It is very light and easy for him to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for its size, easy to maneuver and fast results for search and work needs. I wish it had another USB port. One just doesn't do it, but I make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my granddaughter and she is very happy with it... It's more computer than a 13-year-old needs but I love her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, compact and thus far very efficient for my daughter's needs at school. Price point is not bad. We did purchase an external hard drive to allow more versatility.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ASUS Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this Chromebook for a different model. A couple of things that I didn't like was the battery didn't seem to last as long as indicated in the reviews along with the overall size. Ended up going with a 14" screen instead which I'm much happier with. Didn't care for keyboard with number pad on left either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect school laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for finishing nursing school. Also purchased 1TB external hard drive to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Chromebook since Chromebooks became a thing and I have loved them all. This Chromebook is the best one I have owned so far and feels like a real laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus 2/1 Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I bought two as Christmas gifts. So far everything has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for a chromebook, beautiful display, fast wi fi!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well built

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because I didn’t really know about chromebook OS but very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it for yourself!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for her birthday and almost kept it for myself. Light weight, fun, perfect for casual online games and YouTube.

    I would recommend this to a friend