Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $122.99
Clearance
The comparable value price is $569.00

Customer reviews

Rating 4.3 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, touchscreen functionality, ease of use, and battery life of this 2-in-1 Chromebook. Many appreciate its performance and find it attractive for the price. However, customers are negative about the device's weight and some experienced excessive fan noise. The sleek design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 611 reviews
  • Rated 5 out of 5 stars

    Good chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a family member. Works well and they haven't broken it so far. So good in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leia computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting to get into using the computer, excited to have a nice updated one after 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I would like it or not because of the google platform but I actually love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Our ASUS 2 in 1...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson LOVES his NEW Chromebook...Clean lines...Great Product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product fornusong for school classes. versatile and effiecient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, as much as I enjoy the features of the laptop, I really like the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first chrome book and I love it. Easy to use and works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Openbox warranty coverage is inconsistent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an openbox item at Best Buy. The fan started making lot of noise as soon as I booted it up. When I called ASUS, I realized that there was only one month of warranty left, whereas according to Best Buy, the warranty is for 1 year from the date of purchase. As per ASUS support, ASUS only provides 3 months warranty for any Openbox item. This is the primary reason for this low rating.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RaRo,

      We sincerely apologize for the inconvenience this has caused. It is correct there there is a 90 days/3 months warranty period from ASUS on open box purchases. If the device is new there is at least a 1 year warranty. Since this device was purchased through Best Buy you could also get it serviced through them since they are an authorized service provider for ASUS laptops sold through them. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2106046227-0033" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product The sales Rep, Drew, was very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was courteous and knowledgeable. He was able to answer all my questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Asus Chromebook

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this chromebook, but it only lasted two years. Then the screen failed. Cost of new screen was more than computer was worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New AUSA Chrome Book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I purchased on line with pick up a store. No problem with either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book 2-n-1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. No issues known at this time. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It can be folded like a tent. Perfect for work or play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs QC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same issue otherw mentioned with the trackpad. The machine was great other than that, and it would freeze up on new web pages I hadn't been to quite often. Ended up returning it. Once they fix it, great deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop !! I use it every day for school work you name it it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS 2 in 1 15.6 touch screen chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter is very happy with the chromebook we bought. She uses it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one Twice for my daughter and my nephew, they love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Asus Chromebook dead after 13 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died one month out of warranty. No support from Asus. I will never buy an Asus product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rate 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. My son loves his computer. Currently no problems

    I would recommend this to a friend