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Customer Ratings & Reviews

Your price for this item is $122.99
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The comparable value price is $569.00

Customer reviews

Rating 4.3 out of 5 stars with 611 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, touchscreen functionality, ease of use, and battery life of this 2-in-1 Chromebook. Many appreciate its performance and find it attractive for the price. However, customers are negative about the device's weight and some experienced excessive fan noise. The sleek design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 611 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the great product and the great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for Zoom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Zoom and has a nice large screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumps up!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Chromebook I've ever got so far. Soooo happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and very easy to use and excellent a good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Manufacturing fault of the Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return as the fan's noise was too loud when I say loud its too loud trust me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AxelMax,



      We're sorry to hear that you are having issues with your fan and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107044590-0016) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Great little Chrome Book but not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for business needs. I was not aware of the limitations of a chrome book for that purpose and so it did not work for me at all.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the feedback, certainly, this model does have limitations as you will not be able to install Windows applications. If you have not returned it and need assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Touch-Screen Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really really great Touch-Screen Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It !! Everything was great with my computer..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the excellent build quality and feel of this Chromebook. Definitely felt like a solid device and feature loaded. There was a 'tax' to be paid for this, and that is the weight. It is not light, and maybe about twice the weight of another Windows laptop that I have. The weight would definitely be an issue if I carried this around a lot. The white color was different and added to the premium feel. The keys are back lit, and the keyboard is substantial. The feel is good, and the machine is preppy. Loading YouTube was quick and playing was seamless without lag (I have fast 400mbs internet which I am sure helps). There is a numerical pad as well. The screen/ keyboard does flip a full 360 degress so it can be used as a tablet or made to stand keyboard down for movie watching (without the keybaord being in front. The keyboard becomes a stand of sorts). I wish there were more ports and a card reader. There are 2 USB C ports, and one USB port. I like Chromebooks as they do almost everything like a Windows computer, but downloading some programs definitely is a challenge (open office). This Asus is definitely one of the better, if not excellent ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was nice and sleek but I couldn't run the programs I needed on it because it was a chromebook so I ended up returning it

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107044590-0013) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    All reviews for this disappeared

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 533 reviews for this item have disappeared. My device has been shipped and arrives in 2 days, will update my review then.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RocNYphone,

      I'm sorry to hear that the reviews are disappeared. There could be a lot of factors. If you have any technical concerns with the unit, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy nice, fast clear picture sounds great aa+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made pc, I highly recommend this laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is busted on it right out the gate. Received no charger. Condition was under stated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fast, great screen, best speakers, but...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus C536 is marketed as a premium Chromebook, and for the most part it checks all the boxes I'd expect of a premium product. The build quality is great, the screen is awesome (if only 1080p), and speed is excellent given the typical use case for a Chromebook. The Tiger Lake i3 and 128GB SSD provide a really snappy experience that suits Chrome OS well. Right out of the box I loved the build quality and feel of the C536 - it may be plastic but it has a great premium feel that is excellent at the price point. That premium feel is undercut a bit by how weighty the Asus feels - it's just really heavy. Surprisingly so. Compared to some inexpensive Chromebooks I've used, that weight could be used to disguise other cheap aspects of the build, but with the Asus this really isn't the case. It's just heavy and that's just the only downside to the overall build of the device. The speakers are AMAZING, though. They are advertised as Harman Kardon tuned and they are simply the best speakers I've heard on an inexpensive laptop in well... forever. I was really impressed with the audio quality for youtube vlogs and other voice heavy streams especially. There just isn't that weird tinny or boomy quality you get with cheap speakers. They sounded really natural and impressive. The speakers alone give this an extra star. Back to the negatives, aside from the weight I did have an issue with the trackpad on the Asus C536. Other reviews have complained that theirs felt broken or defective, but I would not say that is the case for mine. Out of the box, it just felt way too floaty. Moving my finger over it, I could feel the springs giving a little with the slightest touch, and at first I thought mine was having similar defects. However, after a few harder than usual presses when clicking things with the trackpad, the feel has gained some normality. After a week of use, I would describe the C536 as having a floaty trackpad with just a wee bit more play than I would prefer, but far from bad. I'm not sure why but I also had to adjust the sensitivity of the trackpad down one notch in the OS as well, which I've never done on a Chromebook before. Overall, I really like this Asus chromebook and am anxiously awaiting the release of their USI stylus so I can use the 15 inch screen to its full potential. If you're looking for a quick, brilliant screened, solid chromebook this is definitely one to look for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks after purchasing, the right cooling fan has started making grinding noises. Too late to return it. Other than that it is performing well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Chromebook so you’re very limited with what you can use it for. Returned it for a regular laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LondonLisa,

      We certainly understand your concern about Chromebook.



      It is a laptop that comes with a web or cloud-based OS that is fast, secured and easy to use and is becoming a popular choice because of these features. Internet security or antivirus software is integrated, no need to purchase the software or application separately. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. Since it is a web base OS it does require a Google or Gmail account and an internet connection in order to use or operate it properly. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please go visit Google Support webpage.



      Should you need further assistance with the Chromebook or other ASUS products, please email me at cl-rodel@asus.com and I will be more than glad to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    bad product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after limited use. hard to get parts for. in the end i had to throw it away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    its not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not worth it. choose the surface tablet, so much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer battery life only last 4 hours and when you try to download a app some of them keep crashing like highrise and clash of clans don’t run it keep crashing and this computer battery kept on glitching it would be full and it say empty need to charge it does that for ten minutes then it go back to saying full again so it glitches that’s why I returned it .

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pink,

      We're sorry to hear about the issues you're having with the battery life on this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus