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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, speed, and affordability of this 2-in-1 laptop. They appreciate its large storage capacity and find it suitable for gaming and schoolwork. However, some customers have concerns about its reliability, with reports of freezing and unresponsiveness. Others have expressed dissatisfaction with the hard drive speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 537 reviews
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great, powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for College and it is amazing. I can play games on it, as well as have multiple applications running and it not slow down a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good price, but not as fast as hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, but not as fast as hoped. Should be a lot faster with the hardware that is installed. Had to remove McAfee because it conflicted with the free Kaspersky antivirus that came with the computer. If you don't remove McAfee it makes your computer super slow and almost useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first gonna purchase a Surface pro. When I compared the two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin’ it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just began using it, but so far it has everything I need/wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only draw back is the screen gets smudged up very quickly and needs to be cleaned often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of hardware that does exactly what I intended for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last computer was a Asus and I liked it and its performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is still alive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this places it was never meant to go and did things with it that it was never meant to do. It is still alive in spite of all of that. The aluminum case is scratched and it has been dropped, stepped on, and abused. The monitor still stands sturdy and it opens and closes the same as when I first bought it in spite of the rattling mount points. It does not drift. I recommend getting yourself a usb mouse because the touch pad won't survive heavy use. The touch screen is accurate, but be sure to buy a screen glove if you intend to use it for drawing with a stylus pen of any sort. It has paid for itself after all the time I have had it. Hopefully I will continue to use it for the next few years.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Refreshingly Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer just wasn't getting the job done when it came to handling big graphics demands. This computer laughs at the challenge. It is fast, sleek and allows me to get my work done in a fraction of the time. Nice indeed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems at first getting my apps from my phone transferred over to the laptop. I got most of them transferred over. Still having problems with the Barnes and Noble app to transfer over. I accidently posted my review about the laptop on the purchase of the sleeve holder. I am very happy with that carrier. Very sturdy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It had all I was expecting & more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked mine so much bought my son one. Awesome computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a desktop does. Very easy to transport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is in great shape and work proper thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product is so good that I will definately recommand

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy start up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen and the back lit keyboard also the number pad on the right of the key board . The computer is fast and runs multiple programs with no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for someone who is familiar with tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it fairly recently, however, so far the laptop has met our expectations. I look forward to seeing how it holds up a year from now considering it will get some heavy use (high school/college student) and this is our first Asus. You should be allowed to post reviews for the item 9-12 months after purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good build quality but lacking power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is thick. And heavy. Which makes it seem really weird as a convertible. The webcam is decent and the keyboard is tactile and the chassis doesn’t have any flex to it. Good I/O options and battery. If it were at closer to 700-800 it’d be worth it. But holy cow is this thing slow. The HDD drags it down a ton. The 940 provides wimpy graphics that can’t take advantage of the screen. And why, with all the metal on this computer are the hinges plastic?! The most likely point of failure is made with the worst material. The screen has huge bezels. Luckily it’s mostly being used as a Facebook/schoolwork machine but I’m disappointed by the performance at the price point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use touch screen and draw on the screen it has a huge hard drive and is expandable with a thunderbolt expansion port for a better graphics card.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my new laptop. So far Asus has proven to be just as good as Dell.

    I would recommend this to a friend