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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers love the touch screen, speed, and affordability of this 2-in-1 laptop. They appreciate its large storage capacity and find it suitable for gaming and schoolwork. However, some customers have concerns about its reliability, with reports of freezing and unresponsiveness. Others have expressed dissatisfaction with the hard drive speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 537 reviews
  • Rated 3 out of 5 stars

    SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this machine. It takes a very long time to even boot up (no, not start-up program bloat) than program response is slow. I purchased this machine to replace a 10yo one that was 99% full on HDD, but it is no faster.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NICE COMPUTER FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at a great bargain!!! Love the picture quality!! Stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my child who was starting college in the fall. Looked at all the different brands and this one seemed the best without breaking the bank. Been in college for over a month and loves the laptop. Does everything she needs it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in with a knowledge of what I needed. The Associate listened to my requirements and gave me options based on price and abilities. Made my decision based on her input and was out in no time with a new laptop. Smooth, easy and productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was easy to use and comfortable in the hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my needs and may not need additional programs for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome like it my wife likes the computer also the San Marcos location was very helpful a new hire helped me I told him what I was looking for and price and they where able to find exactly what I want and better then what I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy but quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not a traveling laptop. This is quick but bulky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No CD/DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best laptop I have owned,except it has NO CD/DVD drive,really.this is such a basic item.for 1000.$ couldn't put a CD drive in it. SMH. A CD drive is such a basic item,I didn't even think to look or ask if it had one.crying shame I'm beyond my 15 day trial period with this laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson who has been happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's freakin great, man! I use it like I stolt it. I be doin all kinds of laptop stuff with it! One time I uploaded a picture from my sd card and saved it in my pictures. If you want to get your freakin mind blown you should grab one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son for a Christmas gift. He uses it for personal use as well for his business. He is in the music business and holds all his programs nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs as expected and pricing is reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my Asus for 2 years now and it has spent the last year in a box. Asus customer service is horrible, my screen detached and fell apart within 4 months of me buying this computer and the warranty department at Asus would not repair it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for college. does everything need to do so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product has performed good and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    college computer for my daughter she thinks it is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great for my kid who just started collage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UP TO EXPECTATIONS +PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for the 4K Screen capability and I am not disappointed. I have it hooked up to a 32.5" ASUS 4K monition and being a programmer that needs all the space I can get, it is a joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college students!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the computer that was purchased for my daughter for college. She began using it halfway through her senior year of high school and is in her sophomore year of college now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer got a driver bug a month after I purchased it. I would say the quality of the software would indeed be subpar. Other than that it has been a good laptop.

    No, I would not recommend this to a friend