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Customer Ratings & Reviews

Model:
RT-AC1900P
SKU:
5091000
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Customer reviews

Rating 4.7 out of 5 stars with 1719 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the AC Dual-Band Wi-Fi Router's ease of use, impressive range, and strong performance. Many appreciate the reliable setup and great signal strength, resulting in improved coverage throughout their homes. While some experienced occasional connectivity issues or compatibility problems, the positive feedback on performance and ease of use outweighs these concerns. The router is also praised for its value and enhanced security features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,718 reviews
  • Rated 2 out of 5 stars

    ios application not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone ios apps for this router is not working, can not connect. Same issue have many other users. No fix after 1 month of purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Some tips to help make it AAA+ Shiny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Best Buy sold me on that Note 9 deal I learned that Sprint's mobile data here is now around 200Mb/s. Then I saw they've also been having specials going for an alright 8" tablet for free and one much nicer discounted to $100. The condition to get the tablets was agreeing to pay $25/mo per unlimited ~200Mbit/s mobile broadband connection. .... 'k. Hahahaha, no, seriously. So now I have 6 tablets.. These routers may seem pricey, but they're worth every penny. It definitely doesn't hurt to know that they're also called RT-AC66U-B1. It's worth looking up, the two models are only one single model on the fcc testing pages. One just gets the juice kicked up before being sold, but you can turn it up on the other as well. If you're willing to spend a few minutes in setup you can do that to either. This (or that) router is perfect for my needs. It's compatible with dd-wrt, openwrt, tomato, merlin, and more. Those are all custom firmwares. Asus builds the best normal household routers, and they built in amazing features that custom firmware can expand on even more. On top of their consistent high speed they're also full of wonderful features, like security good enough that Sprint can't see what their 6 unlimited bandwidth lines are doing. Anothger great one is that mobile phones/tablets can tether directly into it's USB ports to feed it with internets and also charge the devices, so they're always charged and always connected. Each of these (those) routers can also tether 2 mobile devices. I was very surprised to learn that it does load balancing as well as it does, especially cming together the way it does. Works flawlessly. *Please note that the router can't combine the 2 200Mb/s internet lines into one 400Mb/s line, but that only matters if you'd need all of the bandwidth for one stream or one file connection.One of these lines can stream 8k VR and then some, It can give you 200Mb/s from 2 different connections at once, or 4*100Mb, or 8*50Mb, etc. Torrent and pretty much everything else. I now have a combined average of 1,000-1,300Mb/s for $150/month. I'm actually going to do it, guys. After all these years waiting, I'm finally going to show them what they should have known. For all of us. I'm going to download a car.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great investment for future devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about purchasing a $200 priced router. I have normally used netgear and linksys routers in the past that were in the 50-60$ price range. Those were good but always dropped connections or got slow over time. Long story short I was experiencing loss of speed with my Comcast home router. I am paying for their 75mbps *performance* and MOST times I only get 5-15mbps on speedtest. After months of terrible speeds and I know my cable speeds use to be fast I decided to bite the bullet. I didn't do much reading or research too much but this product helped solved any bottleneck in my home network. Using admin mode I turned the cable modem router into bridge mode and setup this ASUS router using wan port 1. Low and behold I was hitting close to 90mbps on my first speed test. The spotty connection I was getting is now MUCH better. Solid internet performance! To be able to use this product at its peak performance make sure you have devices capable of using 5ghz ac mode. The regular 2.4ghz mode is still fast but having the 5ghz mode helps tremendously. The built-in browser setup was also super easy and premium feeling kind of like DD-WRT interface but simplified. If you are on the verge of purchasing this product I would definitely recommend this. It is worth the headaches of dealing with slow spotty speeds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much slower than my $250 Linksis. I wish I would have gotten the Linksis again. Sooo Slow!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues of signal if I am in the same room, start getting week to next room (bedroom)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good, however compared to my last router this Asus is extremely hard to install.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Underpowered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not desirable for gaming, dual band constantly turns off itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. This was replacing an older mid range Belkin but this had no increased range over the Belkin. What this did have was numerous random phones connecting to my network. I had no idea who the phones belonged to and I could not get rid of them. Went back to the Belkin and the random phones are gone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst router I've ever used. Dropped the Internet connection approximately every 60 seconds. Tried a 2nd unit, same results. Spent hours with tech support. What a joke, they were clueless. Put my old router back online. No problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setting it up was too much of a challenge for me and i didn't want to pay the $l00 fee thru Best Buy, so i returned it. I figured it could pay the $3 a mo. charge thru Spectrum for years before i would break even on the cost.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Nezz,

      We appreciate your feedback and we regret to hear about the experience that you have. Should you need further assistance with the product, please speak to an ASUS live support agent 24/7 or email me at [email protected]. We would be more than happy to assist you.


      Regards,
      Nina
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an almost $200 router be so defective. Terrible quality...my $50 Belkin works far better than this trash item. Don’t buy...was returned after multiple failures and problems starting in day 1.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless went from Download speed of 84mps to 13mp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless went from Download speed of 84mps to 13mp. There is no way to speed it up. Hard to set up. It took me 4 hours to figure it out and I had to hard wire my computer to the router. Never had to do that before.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    The perfect mid-high end router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router's interface is incredibly simplistic. The initial setup was seemless and I was up and online within 5 minutes of plugging it in. The speed is exactly what I expected, the range is very good, and the advanced settings work great. Enabling port-forwarding and the OpenVPN service was the easiest I've ever dealt with in a wireless router. There is a setting you have to check that I missed my first go-around that forwards all network traffic through the VPN (which is what I wanted). I highly recommend this router. Frankly, I have yet to ever purchase a bad product with ASUS branding.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This item would not work. Had to take it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item after trying to get it connected all day with the help of professionals and they advised me that something had to be wrong with the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had connection problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to connect with modem. Then had problems with it switching back and forth between the dual bands. Returned it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really complicated to follow its instruction. Hard to uderstand. Then I turned to another product T-link that is very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non-friendly setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to understand setting instruction. I gave it up finally and made a return of the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2/25/19. Dead 4/9/20. I would not recommend this router.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      We are terribly sorry to hear that your device is unable to work.This is absolutely not the kind of experience we want any of our customers to have. Feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not much signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We figured this would work for boosting our range but it in fact didn't extend the range at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was not cheap and it was no longer operable after 15 months. Customer service is horrible.

    No, I would not recommend this to a friend