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Customer Ratings & Reviews

Model:
RT-AC3100
SKU:
4465000
Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 2472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the AC3100 Dual-Band Wi-Fi Router's impressive range, ease of use, and strong performance, leading to improved internet experiences. Many appreciate the router's extensive coverage and reliable signal strength, simplifying setup and enhancing overall connectivity. However, some users mention connectivity problems and a large size as drawbacks. Concerns regarding the initial firmware and price point were also raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,472 reviews
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Five days of misery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great, but this product, the ASUS 3100AC router was not. I spent five days trying to get more than 50mbps wifi on my laptop with this router. It used to get 95mbps from my 100mbps ISP with my old Linksys N300 router. ASUS tech support was terrible. Nothing I tried or they told me to try made any difference. Finally returned it and bought a Linksys WRT3200ACM at Best Buy and plug and play was back to 95mbps. Best Buy store pickup and return works better than any other store I know.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on this model. We're sorry to hear about the issues you had with this model. Please allow us to make your experience with ASUS a better one. Upon contacting our technical support team, were you provided with a case number? If yes please feel free to reach out to us with the case number so we can look into this issue? For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very nice look, l will recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best routers out there. I would suggest you purchase one for your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had any issues of any of my devices finding the wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been fantastic in the last 2 years. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setups up multiple connections and does not drop them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is at the range 5 but ar 2.4 ia not good range as 5G

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First one was a bust...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router based on product reviews and web searches looking for a good router for gaming, and the fact that my Netgear R8000 was a couple years old and we were having problems with internet service in our home. Not sure if it was the provider, or the router. Bought this one to help with the troubleshooting as I didn't have a means to borrow one, and thought it's time was up. Had it hooked up for a day or two and was making adjustments in the settings. I changed something in the 5 GHz WiFi band and the band went dead. The 2.4 GHz band was fine, and so was the direct line. I couldn't get the band to come back on regardless of what I did. Reboots, updating firmware, changing to third-party firmware, restoring it to previous settings...nothing worked. So I took it back and exchanged it for another one, which I will review separately...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 1 out of 5 stars

    Always dropped our printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on the solid reviews. I wanted something with a long range. It worked well for everyday uses. However, it was the most frustrating router I've ever owned when it came to printing. It constantly dropped our printers- whether our main Canon printer or from our iPhones. I even purchased a new Canon and had the same issues. I had to reconnect our printer to this router almost every single time before printing. I always made sure the firmware was up to date. I finally couldn't take it anymore and purchased a different brand router and haven't had a single issue with printing since.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Chuck,

      Thank you for taking the time out to post your review and also for being one of our valued customers. We would like to offer our deepest apologies for the trouble you had with your ASUS router. We certainly understand your disappointment with the router and the inconvenience this may have caused you. Rest assured this will be noted to prevent a recurrence of the issue. We certainly value your feedback. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    It worked fine for 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I noticed was the “connection failed” message trying to reach the router configuration panels, from the app or any browser, which was temporarily solved by normal restarts. This was happening almost everyday so I decided to follow the recommendation of doing a hard reset. The hard reset made things worse, the router started having all kind of problems with the wifi signals with both 2G and 5G. I verified it had the latest firmware, then started experimenting with things like disabling the 5G band, trying a couple of extra hard resets, etc. I have been always a big fan of Asus and proud owner of an old but still flawless RT-N66R, but sadly I had to return this AC3100. Got something else in exchange.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Aditus,

      Thank you for sharing your feedback on this model, we truly appreciate it. Firstly, we would like to extend our sincerest apologies for the router connection failing and inconvenience this have caused you. We truly understand your disappointment with the device. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this before I bought it but Best Buy service was knowledgable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up And great for beginners .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mbps more than doubled from my cable company provided router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with NordVPN and it works great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent WiFi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had previous Asus WiFi routers in the past and this one was up to snuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really great product, i highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have my gaming and tv on one band and smart home on another. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product compare to the competition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ac 300 dual band Wi Fi router beat all previous routers I ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice being able to put different devices on different bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever think I will need a new router ever again - amazing power and reception.

    I would recommend this to a friend