Customer Ratings & Reviews
- Model:
- RT-AC3100
- |
- SKU:
- 4465000
Customer reviews
Rating 4.5 out of 5 stars with 2472 reviews
(2,472 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the AC3100 Dual-Band Wi-Fi Router's impressive range, ease of use, and strong performance, leading to improved internet experiences. Many appreciate the router's extensive coverage and reliable signal strength, simplifying setup and enhancing overall connectivity. However, some users mention connectivity problems and a large size as drawbacks. Concerns regarding the initial firmware and price point were also raised by a few customers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got this router I was having mager WiFi problems with a pink light on that would not make me connect to the router but the latest update seem to have fixed it. So I just hope that there wount be anymore problems with it. But so far great product.
I would recommend this to a friendRated 5 out of 5 stars
Best Wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Wi-Fi devices out there. Asus continues to lead the market and not only the Wi-Fi market but also in the PC market. If you purchase this unit you will not be disappointed. A little pricey but worth it.
I would recommend this to a friendRated 5 out of 5 stars
Fast! Great router for a single family home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router for my new house (about 2000 square feet) and wanted a product that would have the range for no dead spots and also be fast and be able to hold all of my devices. This router does just that. I am very satisfied!
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have help setting it up company 800 number not helpful at all from the Asus company finally had my cable company help set it up for me they were wonderful . No problems with the product except it was near impossible to set up for a 59 year old lay person such as myself
I would recommend this to a friendRated 4 out of 5 stars
If at first you don't succeed...........
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit failed after 12 hours, but second unit is working like a champ! Best Buy replaced without hassle. Easy set up, intuitive controls and settings, powerful range. XBox 1 has no more "red bar" sessions and I'm on top of the leader board again!
I would recommend this to a friendRated 5 out of 5 stars
Best Router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is ahead of its time. Best AC router that will last you for years as wifi technology improves. Easy set up, lots of configuration possibilities if your techy can even be modded.
I would recommend this to a friendRated 5 out of 5 stars
Great reach. Fast. EZ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Formerly needed two routers to cover the house. This one covers it all. Slight struggle to set it up at first, so reset it and it worked perfectly. Lots of setting to fool with if you want to, but not required. Connections much faster than on my former D-link.
I would recommend this to a friendRated 5 out of 5 stars
amazing....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after s-8 months of the cable company being in my house. I purchased several high end netgear products and not only the routers failed but so did their customer service. Purchased Asus router and instantly no more issues.
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our router with the ASUS. We have several devices in the home with phones, laptops, and streaming TV. Everything is working great with no buffering issues at all. Very pleased with our purchase!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Researched of routers for at least a week before buying this one. It made virtually everyone's top 10 list. It was introduced in 2016 and runs the most up to date technology. Also, firmware updating is simple using the routers phone app. This is a good one.
I would recommend this to a friendRated 5 out of 5 stars
The last router you'll need!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router has exceeded my expectations by far! Our home is on a two acre lot and we get a WiFi signal from nearly everywhere. The built in analytics are great for seeing what device is using up bandwidth and even show what website each device has visited.
I would recommend this to a friendRated 5 out of 5 stars
Fast and smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband works from home and we have a wireless TV setup so we needed faster/smoother wireless than we were getting with our cable company's modem/router. We purchased this in combo with a new separate modem and things have been running quickly and smoothly now!
I would recommend this to a friendRated 5 out of 5 stars
good router no drop outs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a tp-link ac-1750 router - 2.4 ghz seems to cover the same area as my old router but the 5 ghz seems to have less coverage, however I have had no dropouts with it these few months I have had it. I wanted a router with mu-mimo which this has.
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this product a few days ago. I previously had a Netgear Nighthawk AC-1870 (I think I have it right). I decided to go with a bit more powerful Wireless Router. It has not let me down. Works great, no issues to date.
I would recommend this to a friendRated 5 out of 5 stars
Great improvement over my former router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that the new router was a great improvement over my former unit. Many issues in the house (Roku, internet music devices, and other items) had problems and constant delays and frequent necessary device reboots. That all ended with installing this new router.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace prior Asus router and this is a great upgrade. The set up is identical to prior Asus product, fast and easy. Once set up has excellent Wi-Fi signal strength in all bands. Overall very impressed with product and performance.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store was out of the router I was going to purchase and this was recommended. It has turned out to be a great one. Very strong signal on both bands. It goes through walls very well. I already recommended this to someone else who bought it and they love it also.
I would recommend this to a friendRated 5 out of 5 stars
RT-AC3100 Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Router and easy setup. Saturates my whole house with WiFi signal. I have no problems reaching all my WiFi devices. The router is upstairs and I have devices downstairs at the opposite end of the house of which I get 100% signal to them.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
worked good while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 2.5 years, all the sudden WiFi went out. worked with Asus tech support, only for them to tell me if i wanted it fixed they were going to charge me $130! Meanwhile the $125 Netgear router is still chugging along in its place. Moral of this story is, you dont necessarily get what you pay for. First time i paid good money for a router and was shocked and utterly disappointed when it crapped out on me. Asus lost a loyal customer of 20 years.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you for being one of our valued customers, and we truly appreciate it. Firstly, we would like to extend our sincerest apologies for your router stopped working and for your device being out of warranty and you have to pay $130 to have the unit repair. We truly understand your disappointment and the inconvenience this has caused you. This model undergoes intensive quality control and testing for both hardware and software before being released world wide. We are very happy to hear that the unit worked well for you for 2.5 years. Once the unit is, send in for repairs and the repair cost is paid the unit will be repaired and send back to you as soon as possible.
If you have any questions or need any assistance regarding the repair process, please do not hesitate to reach out to us via email at: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Lots of features, not the best signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal doesn't seem to carry too far. Still haven't been able to get my printer to work correctly on wifi or usb to the router. Lot of features, including history of all attached devices.
I would recommend this to a friend






