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Customer Ratings & Reviews

Model:
RT-AC3100
SKU:
4465000
Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 2472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the AC3100 Dual-Band Wi-Fi Router's impressive range, ease of use, and strong performance, leading to improved internet experiences. Many appreciate the router's extensive coverage and reliable signal strength, simplifying setup and enhancing overall connectivity. However, some users mention connectivity problems and a large size as drawbacks. Concerns regarding the initial firmware and price point were also raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,472 reviews
  • Rated 4 out of 5 stars

    Range is great! Super fast router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use the router provided by spectrum but I recently switched to this router, I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the router over a month now. It was purchased to replace the service providers rental unit. There not been any issues encountered with this router even with multiple devices connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrades router during work and school from home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded our router for school and work from home. It also saved a little money over the rental router from our isp. The router works well proving a fast connection through out my Townhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is a fantastic router and especially with AiMesh it makes our whole home, patio, and property have good WiFi signal. This is our second one and I’d buy a third if I needed it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless router for home or business use. When my older Asus router started failing after 3 years, I did not hesitate to get another one. Purchasing at Best Buy was seamless as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of those purchases that I did without knowing much about it, just went with the information that the sales person gave him, according to my needs. He listened and gave his opinion and gave me the available choices. It's really working!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    My experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great, I do have to reboot at least once a week and having dhcp issues. It may be my setup but when it is working it works very well.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Avguy,

      We would like to extend our sincerest apologies that you have to reboot the device once a week for the device to work properly and for the inconvenience this have caused you. This router undergoes intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. We also provide warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assured this information will be passed on to our development team. Please allow us to make your experience better. Please ensure the device is running the latest firmware Version 3.0.0.4.384.81116.

      We truly appreciate your feedback. If you need any further assistance, please don't hesitate to contact us via email at: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support

      [Firmware Version 3.0.0.4.384.81116] https://dlcdnets.asus.com/pub/ASUS/wireless/RT-AC3100/FW_RT_AC3100_300438481116.zip?_ga=2.196377256.589780922.1581956723-91140355.1570645068 Asus

  • Rated 5 out of 5 stars

    Very good router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an awesome web interface and easy interface. The package is misleading. It appears there are two different channels for the 5Ghz, but is actually only one. But there is no issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus AC3100 replaced my aging AC66R that faithfully served my household for the last five years. It’s been a month with the AC3100 and it’s been rock solid. Highly recommended to anyone looking for a new AP router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item!!! Very easy to set up. Didn't take more than 15 minutes. I bought some extenders to get way back in the house, and still get 500 Mbps. I get almost 1GB the closer I get.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 3 out of 5 stars

    Reboot a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking router and app but still have to reboot to keep working. The firmware download caused it to brick. Had to rebuild already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! user interface is amazing and it did what i needed plus a ton more! if you have security problems you need this and if you don`t think you have problems get this and you will see you do!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Support Isnt Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when it works.... The routers seems to need to be regularly rebooted to stay "happy". So when smart devices (excluding my Microwave) in my house aren't working as expected I often blamed the router and have found rebooting it solves my issues. Support isn't very good... in the past upgrading Firmware has "broken" the router. This guy might be "Fast", (When it works) but the integrated features like Dropbox back-up, ,etc dont work and support couldn't care less... Also, I am not impressed with the range. If I had to do it all over again, meaning I had the cash in hand again, I would try a different router next time..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS routers are top in my book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th I've purchased! Purchased for a friend having issues in 3500+ Sq Foot house. After installing this in same spot where other router was, they now had strong wifi throughout home vs dead spots before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Dependable High Speed Wi-Fi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great whole home coverage without network degradation. Much improved wireless network speed. EZ Setup. A great step up if you need more speed and dependability in your network. The best I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My intent was to get something that would replace my older ASUS AC router, what I ended up getting was something that flat out destroyed my previous router. This thing is faster than fast. Its like a supercharged cheetah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old Linksys it was like 15 years old our Wi-Fi was horrible with this new age of virtual everything. Bought this router and works amazing have not had any issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacment router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing my Linksys router with this Asus router. Once configured this thing handles everything I've thrown at it and has never failed us. The distance covered is great. Only thing to do out of the box is to upgrade the devices firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Wreaked havoc on my network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this router is an excellent router, but not for the layperson. Initially, it created issues with several of my wifi devices and access points. It may be overcome with some troubleshooting and setting adjustments, but the settings are well advanced for the average user. Since it was beyond the return period, i decided to hard-wire Ethernet through most of my house instead leaving the router to only handle phones and tablets. My previous ASUS router was virtually plug and play. This was (and still is) not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and it reaches 1Gbps just fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as said in the summary awesome product. It does get a bit hot though, you might want to place a fan blowing on top of it just in case? Thats what i'm doing currently and its just fine to the touch.

    I would recommend this to a friend