Customer Ratings & Reviews
- Model:
- RT-AC3100
- |
- SKU:
- 4465000
Customer reviews
Rating 4.5 out of 5 stars with 2472 reviews
(2,472 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the AC3100 Dual-Band Wi-Fi Router's impressive range, ease of use, and strong performance, leading to improved internet experiences. Many appreciate the router's extensive coverage and reliable signal strength, simplifying setup and enhancing overall connectivity. However, some users mention connectivity problems and a large size as drawbacks. Concerns regarding the initial firmware and price point were also raised by a few customers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Geek Squad recommended this product because we were having difficulties having all of our devices stay connected to the internet. This has solved the issue completely!!!!
I would recommend this to a friendRated 5 out of 5 stars
Best router I have owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older lyncsys that didn't cover into the backyard by the pool well. This is by far the best one I have tried. Reception is great everywhere I had low signal before.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one wasn't functional. Returned it and got another one through BestBuy's great customer service. The second one booted up just fine. Has been working great for almost a year now.
I would recommend this to a friendRated 1 out of 5 stars
Horrible router and horrible customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router set up easily and then worked for about a month and a half. Then it just died suddenly. I tried logging on at at router.asus.com but my password wouldn't work. There is no sign-on help, there is no password help. I fought with it for two weeks. Then suddenly it starts working again for no reason. I worked for three days, the poof it's dead again. I've sent four emails to Asus asking for sign on help and I got horrible set up instructions instead that start, then repeat, then repeat and finally repeat, each with varying instructions. I've been dealing with this for a month and still nobody at Asus will send me sign-on help. It takes forever cause if your password fails five times, the system freezes. I'm about to run this stupid thing over with my car.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you for taking the time out to post your review and also for being one of our valued customers. Firstly we want to extend our sincerest apology on behalf our technical support team as well as any inconvenienced. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately to prevent a recurrence of this issue. Upon contacting our technical support team, were you provided with a case number? If so, can you please provide us with that case number so we can do some investigation and provide a better solution.
If you need any assistance, please don't hesitate to contact us via email at [email protected] and provide this link for reference. On behalf of Asus thank you for your patience and your support. Looking forward to your response in the future. Have a wonderful day.
Thank you for choosing ASUS!
Best Regards,
Stephanie M
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Ok after setup completed and troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trouble shoot to get it to display the WIFI account. I think the problem might have been with the update that occurred prior to installation.
I would recommend this to a friendRated 5 out of 5 stars
No issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it a month. Works flawless so far. Solid app. Range might not be quite as good as my old Linksys, but it’s still very good. Just glad it works, unlike my Linksys.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, works great and has a lot od nice options. Also has app that works fairly well, easy to setup...would recommend!
I would recommend this to a friendRated 5 out of 5 stars
Works great as network extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed more range...didn't want to spend for a mesh router. This is easy to Setup without computer. Phone app for control is easy to use and intuitive. Well worth the $.
I would recommend this to a friendRated 5 out of 5 stars
Solid Performance & Reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistent wifi coverage that complements location. I can access reasonably outside and downstairs. Recommended by Best Buy and confirmed ASUS is one of the better router manufacturers.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I turned in my cable owned modem/router and this router extended my wifi signal and improved my extenders way beyond the previous range
I would recommend this to a friendRated 5 out of 5 stars
Exelent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great double my wi fi Range I was having problems with my cable provider router decided to try this one and I'm glad I did
I would recommend this to a friendRated 4 out of 5 stars
Maybe 5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I'll give it a 5 star rating over time but just not now because I've only had it for a month. Been great so far!
I would recommend this to a friendRated 4 out of 5 stars
Good Value, Many Features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these. One for the home in use for 3+ years. This second purchase was for use by offspring at college.
I would recommend this to a friendRated 3 out of 5 stars
see if your printers work - may have to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.coverage and strength is good on the unit -- for some reason my Brother printers will not print wirelessley with this device. They will connect to it ( prints out the sheet that says wifi connected ) but cant ever get anything to print (printer is not discoverable in list of destinations when you try and print-- if I unhook it and plug my old ASUS router in it works great- something about the new one prevents it from working -- spent time on phone with CService and still not fixed
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast, highly configurable and good coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for my aging Apple AirPort Extreme. The set up is not quite as simple, but far more versatile with many "power user" features. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Works great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased routers in the past and so far this is the best one that I have purchased. So far I have not have any problems.
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to connect your old Asus router as a Wi-Fi extension is amazing. I have a Asus AC1900 and at this moment is connected to a Asus AC3100 and work amazing
I would recommend this to a friendRated 5 out of 5 stars
Much stronger than old router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having trouble connecting wirelessly while in my shop out back. I switched old router with this one and now I can get reception while working or downloading plans for woodworking.
I would recommend this to a friendRated 5 out of 5 stars
Asus AC3100 router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I connected new router 2 weeks ago. There is no issues. Assembly was easy and quick. It is the best home router for the money.
I would recommend this to a friendRated 5 out of 5 stars
Very fast and easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used routers provided by the cable company before...but they were not strong enough to reach the basement. So far this had worked great and and I can follow who is online.
I would recommend this to a friend






