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Customer Ratings & Reviews

Model:
RT-AC3100
SKU:
4465000

Customer reviews

Rating 4.5 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the AC3100 Dual-Band Wi-Fi Router's impressive range, ease of use, and strong performance, leading to improved internet experiences. Many appreciate the router's extensive coverage and reliable signal strength, simplifying setup and enhancing overall connectivity. However, some users mention connectivity problems and a large size as drawbacks. Concerns regarding the initial firmware and price point were also raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,470 reviews
  • Rated 4 out of 5 stars

    Ok after setup completed and troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to trouble shoot to get it to display the WIFI account. I think the problem might have been with the update that occurred prior to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as network extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more range...didn't want to spend for a mesh router. This is easy to Setup without computer. Phone app for control is easy to use and intuitive. Well worth the $.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I had the 3100 for about 2 years when the Storage started acting up. I like the programming ability of this box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, highly configurable and good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my aging Apple AirPort Extreme. The set up is not quite as simple, but far more versatile with many "power user" features. Highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    see if your printers work - may have to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coverage and strength is good on the unit -- for some reason my Brother printers will not print wirelessley with this device. They will connect to it ( prints out the sheet that says wifi connected ) but cant ever get anything to print (printer is not discoverable in list of destinations when you try and print-- if I unhook it and plug my old ASUS router in it works great- something about the new one prevents it from working -- spent time on phone with CService and still not fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible router and horrible customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router set up easily and then worked for about a month and a half. Then it just died suddenly. I tried logging on at at router.asus.com but my password wouldn't work. There is no sign-on help, there is no password help. I fought with it for two weeks. Then suddenly it starts working again for no reason. I worked for three days, the poof it's dead again. I've sent four emails to Asus asking for sign on help and I got horrible set up instructions instead that start, then repeat, then repeat and finally repeat, each with varying instructions. I've been dealing with this for a month and still nobody at Asus will send me sign-on help. It takes forever cause if your password fails five times, the system freezes. I'm about to run this stupid thing over with my car.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,


      Thank you for taking the time out to post your review and also for being one of our valued customers. Firstly we want to extend our sincerest apology on behalf our technical support team as well as any inconvenienced. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately to prevent a recurrence of this issue. Upon contacting our technical support team, were you provided with a case number? If so, can you please provide us with that case number so we can do some investigation and provide a better solution.

      If you need any assistance, please don't hesitate to contact us via email at customerloyalty@asus.com and provide this link for reference. On behalf of Asus thank you for your patience and your support. Looking forward to your response in the future. Have a wonderful day.

      Thank you for choosing ASUS!

      Best Regards,
      Stephanie M
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Much stronger than old router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble connecting wirelessly while in my shop out back. I switched old router with this one and now I can get reception while working or downloading plans for woodworking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used routers provided by the cable company before...but they were not strong enough to reach the basement. So far this had worked great and and I can follow who is online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to connect your old Asus router as a Wi-Fi extension is amazing. I have a Asus AC1900 and at this moment is connected to a Asus AC3100 and work amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast setup, works great. Except when messing around with the cables behind my TV, I leaned on the router and bent one of the antennas. Well, it still works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'll give it a 5 star rating over time but just not now because I've only had it for a month. Been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed, works great and has a lot od nice options. Also has app that works fairly well, easy to setup...would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told this would provide good sevice throughout our home that has a lot of stone and brick inside and out. So far we haven't found a place we can't get good wireless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned in my cable owned modem/router and this router extended my wifi signal and improved my extenders way beyond the previous range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asus 3100 router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a while to learn how to set it up, and took a couple tries, Has been working without problems since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router I've had so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems out of this router. I had a nighthawk before this one and came home one day and it was dead. Replaced it with this one and connections are much faster and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodtogo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best wireless router for a middle school boy that thinks with his wrong parts! Lord have mercy! Locked him down no more inappropriate websites!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great double my wi fi Range I was having problems with my cable provider router decided to try this one and I'm glad I did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the linksys I had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far less drops than the linksys I had, still have some issues randomly kicking everything off the wifi but overall great performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked good right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but works well. Gives an error message about how it is connected to my ISP modem, but it works, and I haven't figured out any better way to set it up.

    I would recommend this to a friend