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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Doesn’t work, straight out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy doesn’t have anyone who can fix it. Still waiting on a shipment of new ones

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear NikkiM,

      Certainly understand your disappointment and the inconvenience this may have caused you if the Chtomebook didn't work out of the box.

      All ASUS products undergo intensive quality control testing and inspections, this is a random problem.

      If you need further assistance on how to resolve the issue with the Chromebook, please email me at [email protected] and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus