Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10188196
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
It's a cute little laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly for people who like apps rather than a PC This is good, but it's speakers kinda bog out when playing anything. Bluetooth connection works great though
I would recommend this to a friendPerfect for daily use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my daughter. Light weight affordable and works great!
I would recommend this to a friendChromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent Chromebook...but I couldn't get used to it
I would recommend this to a friendPerfect computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent for exactly what I bought it for! Good price! Perfect computer.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Perfect to do homework on.
I would recommend this to a friendDecent asus chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and speed for price point. Love the lightning ports. If the screen was better quality, this laptop would have 5 stars.
I would recommend this to a friendGreat for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy set up and so far is working perfectly for my son’s schoolwork.
I would recommend this to a friendLess than 5% Vertical Viewing angle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew going into this the screen was going to be bad. But unless you are someone who sits upright at a desk. I would not recommend this laptop. The vertical viewing angle is non existent and will be constantly adjusting your view. The case/build quality/keyboard/sound is all better than expected for the price. Its also slightly weird in the way it displays webpages. You scroll, everything shows white boxes and then all at once the images appear. I assume this is due to not being x86 based. I wouldn't call it slow, but its a little distracting The screen accuracy is not good but that is obvious as this is a budget laptop. Also 4GB of ram is probably ok for a few tabs at a time, but not 10+ I bought this to use only for a single purpose. Bitcoin transactions but found that ledger no longer supports Chromebooks. So the single purpose I bought it for doesn't work. And its not good enough for me to use for anything else
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. This Chromebook comes with a web or cloud base OS that is fast, secure and easy to use and is becoming a popular choice because of these features. Internet security or antivirus software is integrated. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. It does run basic or light computing applications without compromising speed and performance, just ensure it has access to a stable and working internet connection. Additionally, it does run spreadsheet or a ledger, just ensure no opened, unused browser tabs are opened. It may be slow running spreadsheets due to hardware limitation. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please go visit Google Support webpage at: https://www.google.com/chromebook/howto/
Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Recommended on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for cost it is efficient and easy to use recommrnded
I would recommend this to a friendBest used computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer I would definitely recommend Best Buy for the quality
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speed for the price. Fits our needs perfectly!
I would recommend this to a friendPerfect partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great for homework and play online too. The battery life is longer
I would recommend this to a friendThe Screen Quality Is Poor Totally Washed Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is poor and it's totally washed out and even my 10 inch kids tablet is better quality and my $30 android smartphone is much much lbetter and so is my adult 8 inch tablet.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carr,
We sincerely apologize for the display issue you're experiencing with the Chromebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook - https://www.asus.com/support/faq/1042772/
ASUS Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all the work that I need wonderfully with no issues.
I would recommend this to a friendChromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything needed came with it. Easy to setup and does what we need it to do.
I would recommend this to a friendGood chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for entry level chromebook... pick it up on sale so even better performace for the price
I would recommend this to a friendok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great buy aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I would recommend this to a friendGreat product for home needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my needs and I couldn't beat the price anywhere.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fantastic, and even better with the pricepoint!
I would recommend this to a friendGreat Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price, great Chromebook, easy to use, plug and play. A+++
I would recommend this to a friend