Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10408324
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Finally purchased a new Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 years, I finally purchased a new Chromebook. I choose Asus for it's easy operation and features that I was looking for
I would recommend this to a friendGreat for work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Cromebook works very well for working, also has a Great battery!
I would recommend this to a friendGreat product for home needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my needs and I couldn't beat the price anywhere.
I would recommend this to a friendGood option if you don’t need it to be fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good computer for the price but it’s not a laptop with Microsoft. So if you need something with more speed you’ll need a laptop with at least 8gb of RAM.
I would recommend this to a friendIt's a cute little laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly for people who like apps rather than a PC This is good, but it's speakers kinda bog out when playing anything. Bluetooth connection works great though
I would recommend this to a friendLaptop Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and excellent price Grandson loves it for gaming
I would recommend this to a friendGood quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price ! Ideal for my teenage children
I would recommend this to a friendWonderful for digital art
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for one of my greatest hobbies which is drawing, and it doesn’t let down. If anyone is wondering if any older Wacom model works on it, it does!! And it doesn’t crash or overheat from being on art programs for long periods of time so that’s a win.^_^
I would recommend this to a friendGreat for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works for what he needed it for. It was inexpensive and he is happy.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for my needs. I mainly use it for web browsing and video content. Has a very good battery life.
I would recommend this to a friendAmazing Entry Level College Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research online what would be the best college laptop as my spouse didn't need anything fancy. Purchased Sept 2024 and currently Feb 2025. No complaints and gets the job done. Nothing to fancy but for online courses works very well for my spouse. Would recommend for entry level college classes.
I would recommend this to a friendLove this !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I use it for college , it’s easily accessible, and definitely dependable!
I would recommend this to a friendChromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent Chromebook...but I couldn't get used to it
I would recommend this to a friendGood computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great on the budget, do everything for what is intended for
I would recommend this to a friendBest Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is an excellent choice with its discounted price.
I would recommend this to a friendThe Screen Quality Is Poor Totally Washed Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is poor and it's totally washed out and even my 10 inch kids tablet is better quality and my $30 android smartphone is much much lbetter and so is my adult 8 inch tablet.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carr,
We sincerely apologize for the display issue you're experiencing with the Chromebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook - https://www.asus.com/support/faq/1042772/
Chrome book
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer. Got it for my son and he absolutely loves it.
I would recommend this to a friendNice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for a good price , work great , battery life is good , thanks
I would recommend this to a friendPerfect for daily use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my daughter. Light weight affordable and works great!
I would recommend this to a friendNice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality Chromebook for the price. Exactly what I needed.
I would recommend this to a friend