Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10408324
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Simple, yet Admirable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent prodcut for what I need. Nothing too fancy about it and the chrome software takes some getting used to, but it has been a smooth transition.
I would recommend this to a friendSleek Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, nice basic Chromebook. Easy set up with Google accounts.
I would recommend this to a friendSlightly Lackluster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly Lackluster but great value though. For the price your getting decent specs. Flimsy build quality but thats to be expected.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AbdulbasitK,
Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, this is my first time buying electronic equipment and it is very good. I hope to have the opportunity to buy from your store again.
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working fine except tat I can't figure out why the screen is now not the full width of the TV.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Derek W,
It is our pleasure to hear about your experience with the ASUS Chromebook and we apologize for the display issue you are experiencing while connecting to your television. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Connectivity Issues with External Display on Chromebook - https://www.asus.com/support/faq/1042781/
Chromebook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice Chromebook. Works as expected, has great response and great features.
I would recommend this to a friendSimple and Effective Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to give to a new college student, a higher powered version of the Chromebook my son was given to use by his school district. We're very happy with it.
I would recommend this to a friendWorth it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful but lacks quality display, audio. Does its job if you need it on the go for school.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Isaiah S,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer , but most put a case to protect it
I would recommend this to a friendHR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 10 of these. Worked for the trainings we are currently doing.
I would recommend this to a friendGreat for seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop for the basics! Especially for a senior big buttons and screen.
I would recommend this to a friendGood computer if on a budget.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop great price. If you’re on a budget this is for you.
I would recommend this to a friendYou will love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I look this product it supercede my expectation even my family love using it
No, I would not recommend this to a friendIt's fine if you're on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Chromebook and it's a pretty nice computer, especially for the price, but it is a Chromebook which reduces it's functionality without internet.
I would recommend this to a friendno complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product so far. no complaints. great purchase experience
I would recommend this to a friendLaptop purchase online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and was very easy to pick up in store fast service as well
I would recommend this to a friendGreat Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great! I had an older version of this laptop and I can say this upgrade was needed and works very very well.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer just to have one. Its a simple laprop but it serves its purpose.
I would recommend this to a friendnice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exelletn laptop for a middle school student!! my son love it!
I would recommend this to a friendNice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Laptop for the money...It came with some Geek Squad virus protection but I didn't download it...
I would recommend this to a friend