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Customer Ratings & Reviews

$249.18

Customer reviews

Rating 4.5 out of 5 stars with 552 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 552 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it and i love the free card you awalys provide a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and nice people at Best Buy customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. My son loves it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable But Not For Average Users

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good chromebook but its lacking basic power that a 500$ chromebook has. They are both the same just higher computing but technically neither can be used to play games natively they both use cloud streaming. With all that said this would be good for a grand parent or a child who has never had a computer and you want them to have the freedom to use one.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Elijah,

      Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Started it up out of the box and no issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Purchased two computers for college students. It was an easy set up and great for on the go students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a laptop that was affordable this was the one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price a little slow and does random restarts but that’s what you Pay for

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear James S,

      Thank you for sharing your feedback on the Chromebook, and we apologize for the slow performance and auto reboot issue. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assist with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - Slow Performance on Chromebook -  https://www.asus.com/support/faq/1049593/ Asus

  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great budget option for anyone learning online or in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Affordable Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Nice large screen and very responsive. USB C charger is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop With Superior Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale and great for someone that needs the basics when it comes to laptop use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for everyday

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer to have if you need a basic set up. It turns on and is ready to use super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids school work and very easy to use *****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Easy to set up. Great first laptop. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and fast customer service employees very friendly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a need for and fast as the right fit for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chromebook for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice chromebook. I ended up needi Ng a full computer however i would highly recommend if looking for a google chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great for my child however even chatting with his school mates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it. He wanted it to play Roblox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter really enjoys it, she uses it everyday no problem at all.

    I would recommend this to a friend