Customer Ratings & Reviews

My daughter got used to using a Chromebook at school, because our ISD issues them to all middle school age and up kids, and she’d been asking about getting a laptop for herself to use. Since she was familiar with ChromeOS and since I wasn’t about to spend a ton of cash on an overpowered laptop for what she needed, I picked up this new Asus 14” Chromebook and we haven’t been disappointed. First off, if you’re new to the whole Chromebook thing, it’s essentially a barebones laptop that is made to run Google’s ChromeOS. Picture running an entire OS through a Chrome window and you’ll have some idea what it’s like. They’re great because they’re less expensive than a Windows or Mac laptop, and if you’re in Google’s ecosystem, then it’s a pretty relaxed experience. My only concern was that I wanted to be able to log in with my own Google account as a local admin and then let my daughter log in with her ISD-issued Google account. Both of these worked flawlessly. I feel comfortable now that she can log into her school account and see all her Google classroom materials, emails, etc. Another nice thing is that because her school handles the permissions on what the students can and cannot access, I don’t have to worry about setting up a complicated permission list for her. If she can access it at school, then she can get to it here. If not, then it won’t work, which is what I wanted. Within the first hour of getting it set up, she was already on a Google Chat call with some friends. As a teenage girl, she was very particular about how her new Chromebook would look and work, but she was pleasantly surprised. In her own words, “it looks and feels like a more expensive laptop”. Now, let’s be clear - Chromebooks are not on the same level of performance and flexibility as a Windows laptop or MacBook. They’re designed to be power-efficient and have minimal local storage since everything is supposed to sync with your Google Drive. This is great because you can work on a document across multiple devices if needed. I think Chromebooks are great ideas for anyone who wants a low-cost device for basic web surfing, emails, or document editing. If you’re someone who wants a bit more control over how the local machine behaves, a gamer, or anyone who doesn’t already use Google services, then a Chromebook would be a waste of money. But, if you’re my teenage daughter, she loves it!

The Asus Chromebook CM1402 is a great laptop and at only 3.2 pounds is really lightweight. It has a full HD display (1920 x 1080), 4GB of RAM, and 64GB of eMMC storage. It includes (1) USB-A and (2) USB - C ports along with a headphone jack and microphone input. It's nice to see a camera and built-in microphone as so many of these devices no longer include this feature. The rechargeable lithium-ion battery boasts a life of up to 15 hours so it should easily last a full day (or more) for most people. It offers a light and dark mode which is a nice feature. Set up was super-easy and it found WIFI networks incredibly quickly. When logged into your Google account, you're connected to Google Drive, photos, Gmail, and your calendar within minutes. The keyboard is a little frustrating/hard to use - there are no bumps on the primary keys (F key/J key) making it disorienting at first. The track pad doesn't seem as sensitive as I'd like and the clicking is pretty loud, especially if you're used to silent keys. I would rather use a mouse with this unit and they included one (I guess for people like me). I typically don't have issues with a track pad on other laptops so maybe it just takes practice/getting used to it. The color/contrast feels off - photos don't look as crisp or colorful as they do on an I-Phone or other laptops. Maybe this is a setting issue or a difference in graphics between different units. All in all, the Asus CM1420 seems like a quick, easy to use device that is great if you're a strong Google user, but it might not be as useful if you're accustomed to other platforms. For streaming, internet-based programs, email, surfing the web, and social-media it does a great job!

I recently received an ASUS CM1402CM2 Chromebook. I heard of Chromebooks before, but I’ve never used one until now. I was pleasantly surprised by it’s capabilities and quality, especially considering the price. This Chromebook has a 14 inch display. It's is equipped with 4gb of RAM and 64gb of EMMC storage. It has WiFi6(11ax) 2*2, Bluetooth, 1 USB3.2A port, 2 USB3.2C ports, a headphone jack and a Micro SD slot. The display has a resolution of 1536 x 864. It is running version 126.0 of the Chrome OS. I inserted a 256gb Micro SD card to add lots of storage space for my files. It loaded most of my extensions from my Desktop copy of Chrome and pulled in all of my bookmarks. I found it relatively easy to maneuver around Chrome OS. Using the Play Store, I was able to load a number of my favorite apps and was up and running quicker than I had expected. The use of the Right Click took some getting used to, since there are no right and left click buttons. To do a right click you have to tap the touchpad with 2 fingers or press the Alt key while clicking the pad with one finger. There are a number of keys that are standard on a Windows laptop that are not on Chromebooks. It takes a while to learn and remember all of the keyboard combinations that you have to use to get basic functions done such as Caps Lock, End, Home, Del ,F11, and F12. Using the Chromebook will take a bit to get used to, but I like it. It has a nice feeling keyboard. The touchpad is very responsive and the video runs smoothly. I have no issues streaming videos in YouTube and MineCraft runs as you would expect it too. For those in the market for a Chromebook, I recommend you look at the ASUS CM1402CM2.

at the sale price of 139 dollars a terrific purchase and the equal of much more expensive comparable units -- easy to set up//very fast// and perfect for basic internet searches and streaming you tube music and built solid--good for old and young for basic operations

Perfect for my 1st grader who needed something to practice school work on. It's simple enough for her to use, but has all the capabilities that she needs.

This product is good ,i was browsing and playing and run with speed suficient.

I am very impressed with this laptop at such a low price, it's super fast and very easy to use. I also like the size for ease for carrying around with me.

Product arrived damaged. Screen would cut out when the lid was adjusted.. was told the item would be replaced and then without telling me - the replacement got cancelled. Then, I proceeded to spend the next 4.5 hours on texting and talking on phone with people who could not help me get a replacement. I kept being told to wait for a refund and repurchase - but the product is not on sale any more. After bringing this to them I was told I could get it replaced for the same $139.00 - but no one was able to help me complete that order. So I have no computer still. Customer Service is a joke through Best Buy. I will never shop here again.

I purchased this Chromebook from Best Buy back in 2023. Had I read the reviews, I would not have purchased this item. First, since it's a Chromebook everything you do is in the cloud which is fine, but somehow the Best Buy employee never mentioned that plugging in things like a scanner is prohibited. I returned the scanner, but wasn't very happy with the purchase and was outside the return window. So far, the only thing that works is a printer. Fast forward to a year later and the keys started falling off the keyboard and now I can't use the up/down arrows since there aren't any keys to press--it's so very annoying! The price is what attracted me, but had I known I wouldn't be able to use Microsoft Products or external peripherals I most certainly would not have purchased.

I wanted a basic internet connection device and this is perfect. Plus Bestbuy was presenting it at a fantastic price.

Came right on time, and a beautiful computer! I’m really glad I made the purchase.

The display has broke after i pushed on the screen should give it zero stars