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Customer Ratings & Reviews

Your price for this item is $178.00
The comparable value price is $299.00

Customer reviews

Rating 4.5 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 538 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great one. Good price and quality. Work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a cousin and it does a great job for the price range. He seems to love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my grands to use for school. Light weight and reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the laptop. It works well. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Chromebook!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Chromebook! I've owned 5 or 6 over the years from other companies, and this one can't be beat. I can have multiple tabs simultaneously and it still performs perfectly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    broken computer from the factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touchpad with the cursor did not work when i first began operating it. The only way I could operate it was with a mouse. It came faulty from the factory. I took it back to Best Buy and replaced it with an ACER. Best buy was very helpful, giving my money back and helping me replace it. Good service but a bad faulty computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid smooth running Chromebook. Only thing that seems to be weak is the screen. Very thin screen with little support, just be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary user friendly perfect for my use. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific linux laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I did was ditch the O.S. and loaded the latest version of Mint Linux on it. Everything runs fantastic! Well worth the money when on sale. Battery life is terrific too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for digital art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for one of my greatest hobbies which is drawing, and it doesn’t let down. If anyone is wondering if any older Wacom model works on it, it does!! And it doesn’t crash or overheat from being on art programs for long periods of time so that’s a win.^_^

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. nothing more, nothing less. Worked for simple tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget friendly reliable Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best budget Chromebook. For simple tasks and zoom meetings to browsing, emails and entertainment. You can't go wrong with this choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for a family member they like it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop works just as good as my MacBook Pro. Just cost a lot less. I Love my new laptop it’s awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Screen Quality Is Poor Totally Washed Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is poor and it's totally washed out and even my 10 inch kids tablet is better quality and my $30 android smartphone is much much lbetter and so is my adult 8 inch tablet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Carr,

      We sincerely apologize for the display issue you're experiencing with the Chromebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook -  https://www.asus.com/support/faq/1042772/ Asus

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who loves to be by my side the most

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cromebook works very well for working, also has a Great battery!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect budget Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced some old Chromebook 3’s with these. Overall happy with especially for price. Only real complaint is screen quality. Very narrow viewing angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and excellent price Grandson loves it for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Blessing In Disguise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 180 degree capability allows the user to stand while using. The 14" screen is a welcoming difference over the 11.5" screen I have used for the past five years. The ASUS Chromebook is truly a blessing in disguise.

    I would recommend this to a friend