Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10455780
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Amazing Entry Level College Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research online what would be the best college laptop as my spouse didn't need anything fancy. Purchased Sept 2024 and currently Feb 2025. No complaints and gets the job done. Nothing to fancy but for online courses works very well for my spouse. Would recommend for entry level college classes.
I would recommend this to a friendChrome book
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer. Got it for my son and he absolutely loves it.
I would recommend this to a friendPerfect computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent for exactly what I bought it for! Good price! Perfect computer.
I would recommend this to a friendNot for those without eagle eyes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this but the display made it unusable for me. I tried adjust the display settings and inverting the colors was the only way I could look at the screen and clearly see what I was reading. The form factor, however, is great and I could see this being a solid alternative to an iPad for a traveler who wants a machine that can get beat up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear D001,
Thank you for sharing your feedback on the Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407021564-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Perfect for daily use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my daughter. Light weight affordable and works great!
I would recommend this to a friendGreat for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy set up and so far is working perfectly for my son’s schoolwork.
I would recommend this to a friendChromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent Chromebook...but I couldn't get used to it
I would recommend this to a friendGreat computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Perfect to do homework on.
I would recommend this to a friendWonderful for digital art
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for one of my greatest hobbies which is drawing, and it doesn’t let down. If anyone is wondering if any older Wacom model works on it, it does!! And it doesn’t crash or overheat from being on art programs for long periods of time so that’s a win.^_^
I would recommend this to a friendDecent asus chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and speed for price point. Love the lightning ports. If the screen was better quality, this laptop would have 5 stars.
I would recommend this to a friendRecommended on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for cost it is efficient and easy to use recommrnded
I would recommend this to a friendGood chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for entry level chromebook... pick it up on sale so even better performace for the price
I would recommend this to a friendLess than 5% Vertical Viewing angle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew going into this the screen was going to be bad. But unless you are someone who sits upright at a desk. I would not recommend this laptop. The vertical viewing angle is non existent and will be constantly adjusting your view. The case/build quality/keyboard/sound is all better than expected for the price. Its also slightly weird in the way it displays webpages. You scroll, everything shows white boxes and then all at once the images appear. I assume this is due to not being x86 based. I wouldn't call it slow, but its a little distracting The screen accuracy is not good but that is obvious as this is a budget laptop. Also 4GB of ram is probably ok for a few tabs at a time, but not 10+ I bought this to use only for a single purpose. Bitcoin transactions but found that ledger no longer supports Chromebooks. So the single purpose I bought it for doesn't work. And its not good enough for me to use for anything else
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. This Chromebook comes with a web or cloud base OS that is fast, secure and easy to use and is becoming a popular choice because of these features. Internet security or antivirus software is integrated. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. It does run basic or light computing applications without compromising speed and performance, just ensure it has access to a stable and working internet connection. Additionally, it does run spreadsheet or a ledger, just ensure no opened, unused browser tabs are opened. It may be slow running spreadsheets due to hardware limitation. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please go visit Google Support webpage at: https://www.google.com/chromebook/howto/
Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything needed came with it. Easy to setup and does what we need it to do.
I would recommend this to a friendPerfect partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great for homework and play online too. The battery life is longer
I would recommend this to a friendASUS Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all the work that I need wonderfully with no issues.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speed for the price. Fits our needs perfectly!
I would recommend this to a friendASUS Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook laptop for the money. Responsive keyboard. Battery life good.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fantastic, and even better with the pricepoint!
I would recommend this to a friendGood value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Chromebook. My daughter is able to do her schoolwork on it easily.
I would recommend this to a friend