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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.5 out of 5 stars with 564 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 564 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Chromebook. My daughter is able to do her schoolwork on it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, great Chromebook, easy to use, plug and play. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a cute little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly for people who like apps rather than a PC This is good, but it's speakers kinda bog out when playing anything. Bluetooth connection works great though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. If it had a little more memory it would be a complete steal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomesauce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. They work great for our office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with the purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for the price. I thought it was going to be better, but it did not exceed my expectations. However, I give it four stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screw falling out 4 months after purchased.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price. Bought it for my daughter for school. Only concern is that 4 months after purchase the screw on the bottom of the machine fell out. Tried replacing them and it won't hold. Computer works fine but won't open and shut smoothly. Working with customer service now to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for those on a budget.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Chrombook CM1402 14" laptop performs just as represented in technical specs. The fact that it has 2 USB C ports makes this a worthy chrombook to consider if you are on a budget. I use it for websurfing and frees up my my Windows operating systeem laptop making it an excellent supplement to my various computing needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Screen Quality Is Poor Totally Washed Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is poor and it's totally washed out and even my 10 inch kids tablet is better quality and my $30 android smartphone is much much lbetter and so is my adult 8 inch tablet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Carr,

      We sincerely apologize for the display issue you're experiencing with the Chromebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook -  https://www.asus.com/support/faq/1042772/ Asus

  • Rated 5 out of 5 stars

    Good One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option for an affordable price, highly recommended for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image and very easy to use, accessible to take anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome in so many ways. Very lightweight to carry around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY 4 LIFE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR PERFECT FAST PROCESSOR FOR WHAT I DO IT WORKS 140 BUCKS ARE YOU KIDDING ME ONLY ONE THAT CAN COMPETE WITH BUY IS WALLY WORD AND I RATHER NOT WALK INTO A FOOD STORE TO BUY A TV COMPUTER ANY ELECTRONIC HOPE THEY DON'T FADE AWAY ANYTIME SOON CAUSE ONCE THEY ARE GONE WHATS LEFT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was amazing. It does everything that it is supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device for Chromebook use, long battery life, very good display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Blessing In Disguise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 180 degree capability allows the user to stand while using. The 14" screen is a welcoming difference over the 11.5" screen I have used for the past five years. The ASUS Chromebook is truly a blessing in disguise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fantastic laptop. I love it! It is fast and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option as a 1st computer for child in virtual school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good chromebook for beginners especially for browsing webpages.

    I would recommend this to a friend