Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- |
- SKU:
- 10455780
Customer reviews
Rating 4.5 out of 5 stars with 564 reviews
(564 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect for my use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is an excellent purchase. Accomplished exactly what I needed. For the normal user who is not focused on gaming or similar activities this is a great choice.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 4 out of 5 stars
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great on the budget, do everything for what is intended for
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
Game On!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter fell in love with it. She uses it easily. Parental advice to others with young ones - nothing wrong with parental controls.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 4 out of 5 stars
Modest Performance; Excellent Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little Chromebook with good battery life and modest performance.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
Chromebook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good for a student but no for a hard work, it’s good for the price
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
Not ideal for law school
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself was fine but it was too small for law school
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
No, I would not recommend this to a friendRated 4 out of 5 stars
Good for school
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for middle scholers, its cheap and easy to use
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
Excellent and affordable laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and affordable laptop for college student. 5Star
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a perfect Chromebook for what we need! Great price
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 4 out of 5 stars
Good value for basic Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a basic Chromebook. Plenty of CPU for basic tasks. Biggest downside is the display has a lot of bleedthrough and is not sharp, but is functional.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 4 out of 5 stars
Perfect for kids work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kid and he loves it. It has good parental controls and he cannot install apps without consent and cannot open YouTube.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 4 out of 5 stars
thats good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i will be buy 2 weeks ago i useing 2 weeks i really like it
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
MAC backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My MacBook screen died on me and I needed another laptop to tide me over for business and production purposes. Does the job for me and I’m satisfied for the time being.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop it’s great for me to watch videos and get some work done! Also love playing Stardew and Minecraft on here as well :) I recommend purchasing! :)
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 4 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. nothing more, nothing less. Worked for simple tasks
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
ASUS Chromebook Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and they loved it, it's a lil heavy but not bad. Good condition and came with a charger.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 5 out of 5 stars
Excellent personal device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is the perfect personal device replacement for my “ancient” Chromebook. The Best Buy tech support was excellent, bringing me up to date on the technological advancements of the decade.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 3 out of 5 stars
Not bad but not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad machine for the price. While the screen is a decent size the viewing angles are awful if you are not looking directly at it at eye level.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jroneal,
Thank you for sharing your comments regarding the ASUS CM1402 Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great Value for Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chrome book is great for basic usage. It's really all you need when it comes to Elementary and Middle School. There is no touch screen and some people may expect it to. I don't like how you can't use it without a gmail creation and if you need to change something with the gmail access it is difficult.
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendRated 1 out of 5 stars
Returned because of cheap trackpad, no BBY refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally, I research and buy tech. In the past 2 months, I bought 2 Chromebooks, a Lenovo for my kid's college work, and this one for myself. I have MacBooks (not comparing with those!), as well as Linux/Windows servers as well. I was surprised to see that they had bundled a wired mouse in the Asus box, and after activating the CB, I quickly learnt why - the trackpad is absolutely unusable. It was jumpy, did not track well, and required Thor's hammer to click. There's a reason why this is so discounted - it feels cheap. The lightweight Chrome OS does what it does best - run Chrome, so the performance was what you'd expect. For me, as a direct comparison, there was no difference between the Intel based Lenovo and the Mediatek based Asus. Also, I am dinging this because BestBuy would not refund me what I paid for it using reward dollars (I am a BBY plus member). Upon chatting with them, they said that they would do so, and when I followed up with them the next day, they said no-can-do because the reward coupons were one-time use only. TLDR; 1. This Chromebook has a cheap build quality 2. BBY will not refund you if you use reward points
This review is from ASUS - Chromebook CM1402 14" FHD Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pdxguy,
Thank you for sharing your comments regarding the Chromebook. We understand that the design of the touchpad didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407012558-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support



















