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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.5 out of 5 stars with 564 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 564 reviews
  • Rated 5 out of 5 stars

    Powerful and portable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how well made this computer is. It handles all my main tasks and works great when connecting to a second monitor with the USB-C. It also Syncs great with my android phone. I'm already wishing I would have bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for school work and watching movies. Great for the price. I display is ok, I compare it to my MacBook which is unfair but it’s ok for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who loves to be by my side the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LETSssss GOOO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast response, And the serves is fast. Bestbuy definitely got my vote as a great place to shop wen looking for electronics and fast service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to use for school. Canvas, clever, projects whatever. Easy to set up, you can set it up for your child and control what they use it for. Lightweight and runs smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale price! Perfect for surfing the internet. I've had my Asus for 5 years so I bought this one for my son. On sale for $150 it was a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very affordable computer that meets the needs of my middle school and high school student. Wanted something that would function well for school work and not break the bank. Reliable and efficient. Great deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome standard Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop for the price, would recommend it to those who are already familiar with Chromebook. Secure packaging and amazing choice for anybody in need of a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for my 10 year old daughter. It is perfect for her to do her school work on and just for every day use. It's basic but perfect for her needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Priced right for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall basic laptop. Sound quality not optimal and picture screen quality could use some improvement.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Beebz,

      Thank you for sharing your comments on the ASUS Chromebook CM1402CM2A Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cheap laptop that does exactly what i need it to do .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my children to use for school work without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook-a portable alternative to a PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer needed a PC. Rather, life changes and I was hoping to find a more portable piece of equipment that would still work with my printer, be available for Zoom meetings, and could handle word documents. The Chromebook meet all those needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we needed and great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to spend the money on a more expensive computer and I was told the Chromebook would be fine. This works for all of my ninth graders needs and it did not break the bank. Plus, I got it when it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Below avg Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Below Average Laptop. It can perform general office tasks. It "can" play games but not at all recommend. I got it to watch Crunchy Roll and it seems to have a hard time with audio encode/decoding because most sound quality sucks unless you wait a solid minute for the video to load

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Look Foward To Buying More Products In The Near Future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but doesn’t support multiple monitors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this laptop met my expectations with one key exception - it did not support multiple monitors. I returned the laptop upon coming this realization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item, good and super strong. Going great even after two, and I got AAA service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great but did not come with the charging cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, Big screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this chromebook. The screen is much larger than I expected and I was happy that a wired mouse is included with this purchase. The cord on the mouse is very long as well, which I really appreciate.

    I would recommend this to a friend