Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10455780
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price point, Expected everything that file with the laptop, other than the color was it was good and I thought.
I would recommend this to a friendAsus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid liked it bought it for school,we got it on clearance.
I would recommend this to a friendGreat Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very affordable computer that meets the needs of my middle school and high school student. Wanted something that would function well for school work and not break the bank. Reliable and efficient. Great deal!
I would recommend this to a friendGreat Value for Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chrome book is great for basic usage. It's really all you need when it comes to Elementary and Middle School. There is no touch screen and some people may expect it to. I don't like how you can't use it without a gmail creation and if you need to change something with the gmail access it is difficult.
I would recommend this to a friendPowerful and portable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by how well made this computer is. It handles all my main tasks and works great when connecting to a second monitor with the USB-C. It also Syncs great with my android phone. I'm already wishing I would have bought another one.
I would recommend this to a friendGreat for basic inteenet use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple basic for internet use. Works well for everyday internet work. Nothing fancy but does the job.
I would recommend this to a friendgreat for work and for keeping it on family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the laptop for my family and so far it’s going great and working perfectly, no issues at all.
I would recommend this to a friendNew Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger than I thought, which is good. And good to know I don't have to purchase an antivirus.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I am used to a laptop but everything on the chromebook seems faded and less crisp. Also it doesn't have as many options of personalizing it look. If I had taken the time to play with it before the return policy window expired I would have returned it. I do not reccomend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Momof5,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407021564-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A cheap laptop that does exactly what i need it to do .
I would recommend this to a friendJust What We Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for my son's homeschooling! No more complaints about the old computer "glitching".
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer , but most put a case to protect it
I would recommend this to a friendBelow avg Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Below Average Laptop. It can perform general office tasks. It "can" play games but not at all recommend. I got it to watch Crunchy Roll and it seems to have a hard time with audio encode/decoding because most sound quality sucks unless you wait a solid minute for the video to load
No, I would not recommend this to a friendCheap and reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves it to death. Uses it between 8-10 hours every day and it keeps up with all his needs
I would recommend this to a friendGreat simple chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kids to use for school. Canvas, clever, projects whatever. Easy to set up, you can set it up for your child and control what they use it for. Lightweight and runs smooth.
I would recommend this to a friendGreat price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and works great for my 11 year old grandsons activities. Thanks best buy once again.
I would recommend this to a friendPerfect laptop for running tournaments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop to run wrestling tournaments every weekend. Perfect size for those running the mature controller.
I would recommend this to a friendLow Price, High Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable but can be a little slow at times. Very much worth the price you pay for it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Omer H,
Thank you for sharing your feedback on the ASUS Chromebook, and we apologize for the slow performance you're experiencing. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook - https://www.asus.com/support/faq/1049593/
Chromebook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice Chromebook. Works as expected, has great response and great features.
I would recommend this to a friendGood budget chromebook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what i needed it for. Cheap laptop that is capable for schoolwork and other small tasks
I would recommend this to a friend