Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10455780
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Great basic Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed, easy to use . Not filled with a bunch of apps I don't need or want .
I would recommend this to a friendSleek Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, nice basic Chromebook. Easy set up with Google accounts.
I would recommend this to a friendPerfect for what we needed and great for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to spend the money on a more expensive computer and I was told the Chromebook would be fine. This works for all of my ninth graders needs and it did not break the bank. Plus, I got it when it was on sale.
I would recommend this to a friendYou will love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I look this product it supercede my expectation even my family love using it
No, I would not recommend this to a friendnice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exelletn laptop for a middle school student!! my son love it!
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working fine except tat I can't figure out why the screen is now not the full width of the TV.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Derek W,
It is our pleasure to hear about your experience with the ASUS Chromebook and we apologize for the display issue you are experiencing while connecting to your television. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Connectivity Issues with External Display on Chromebook - https://www.asus.com/support/faq/1042781/
Laptop purchase online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and was very easy to pick up in store fast service as well
I would recommend this to a friendChromebook-a portable alternative to a PC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I no longer needed a PC. Rather, life changes and I was hoping to find a more portable piece of equipment that would still work with my printer, be available for Zoom meetings, and could handle word documents. The Chromebook meet all those needs.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer just to have one. Its a simple laprop but it serves its purpose.
I would recommend this to a friendWork Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a solid laptop and has been great for work
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, this is my first time buying electronic equipment and it is very good. I hope to have the opportunity to buy from your store again.
I would recommend this to a friendWorth it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful but lacks quality display, audio. Does its job if you need it on the go for school.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Isaiah S,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good computer if on a budget.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop great price. If you’re on a budget this is for you.
I would recommend this to a friendno complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product so far. no complaints. great purchase experience
I would recommend this to a friendGreat for seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop for the basics! Especially for a senior big buttons and screen.
I would recommend this to a friendBig, Big screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually love this chromebook. The screen is much larger than I expected and I was happy that a wired mouse is included with this purchase. The cord on the mouse is very long as well, which I really appreciate.
I would recommend this to a friendthe best gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a birthday present for my mom. She really liked it and feels very happy working with it. It's a good size for her studies.
I would recommend this to a friendSlightly Lackluster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly Lackluster but great value though. For the price your getting decent specs. Flimsy build quality but thats to be expected.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AbdulbasitK,
Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
HR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 10 of these. Worked for the trainings we are currently doing.
I would recommend this to a friend14' chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.happy for this it has been utilized for work purposes very pleased with this laptop
I would recommend this to a friend