Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 10455780
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer just to have one. Its a simple laprop but it serves its purpose.
I would recommend this to a friendDurable and affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be rely on academic work. Very affordable and reliable.
I would recommend this to a friendnice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exelletn laptop for a middle school student!! my son love it!
I would recommend this to a friendShould a pony it up the extra money for a tablet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a plainjane Chromebook some buyers remorse could have just got a decent tablet but oh well it is what it is and it works great for what I need
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price! Purchased two computers for college students. It was an easy set up and great for on the go students.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every good laptop for what I need to get done. Would buy it again if I needed to.
I would recommend this to a friendGood chromebook for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice chromebook. I ended up needi Ng a full computer however i would highly recommend if looking for a google chromebook.
I would recommend this to a friendGreat Affordable Chromebook
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Nice large screen and very responsive. USB C charger is a plus!
I would recommend this to a friendAffordable Laptop With Superior Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on sale and great for someone that needs the basics when it comes to laptop use.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a laptop that was affordable this was the one
I would recommend this to a friendNice computer for everyday
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer to have if you need a basic set up. It turns on and is ready to use super fast.
I would recommend this to a friendPerfect for my needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This is my first ever Chromebook and although it has some limitations, I was well-aware of what they were prior to purchasing. Fortunately for me, this is precisely what I needed it for.
I would recommend this to a friendWork Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a solid laptop and has been great for work
I would recommend this to a friendAsus perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect!! All you need to work and study. I recommend 100%
I would recommend this to a friendAsus Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this chromebook is perfect for my wife and she enjoys it
I would recommend this to a friendCompact and perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its small but does big things! Easy to navigation and storage is decent too
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. My son loves it!!
I would recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price a little slow and does random restarts but that’s what you Pay for
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear James S,
Thank you for sharing your feedback on the Chromebook, and we apologize for the slow performance and auto reboot issue. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assist with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook - https://www.asus.com/support/faq/1049593/
Great for internet browsing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for simple use of internet and checking emails
I would recommend this to a friendAffordable But Not For Average Users
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good chromebook but its lacking basic power that a 500$ chromebook has. They are both the same just higher computing but technically neither can be used to play games natively they both use cloud streaming. With all that said this would be good for a grand parent or a child who has never had a computer and you want them to have the freedom to use one.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Elijah,
Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support