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$186.99

Customer reviews

Rating 4.5 out of 5 stars with 556 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 556 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item, good and super strong. Going great even after two, and I got AAA service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thats good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will be buy 2 weeks ago i useing 2 weeks i really like it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned because of cheap trackpad, no BBY refund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I research and buy tech. In the past 2 months, I bought 2 Chromebooks, a Lenovo for my kid's college work, and this one for myself. I have MacBooks (not comparing with those!), as well as Linux/Windows servers as well. I was surprised to see that they had bundled a wired mouse in the Asus box, and after activating the CB, I quickly learnt why - the trackpad is absolutely unusable. It was jumpy, did not track well, and required Thor's hammer to click. There's a reason why this is so discounted - it feels cheap. The lightweight Chrome OS does what it does best - run Chrome, so the performance was what you'd expect. For me, as a direct comparison, there was no difference between the Intel based Lenovo and the Mediatek based Asus. Also, I am dinging this because BestBuy would not refund me what I paid for it using reward dollars (I am a BBY plus member). Upon chatting with them, they said that they would do so, and when I followed up with them the next day, they said no-can-do because the reward coupons were one-time use only. TLDR; 1. This Chromebook has a cheap build quality 2. BBY will not refund you if you use reward points

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pdxguy,

      Thank you for sharing your comments regarding the Chromebook. We understand that the design of the touchpad didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407012558-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great happy with the purchase. Would recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chrome back my new travel companion i leave my bulky notebooks at home now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for my 10 year old daughter. It is perfect for her to do her school work on and just for every day use. It's basic but perfect for her needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome book is great for basic usage. It's really all you need when it comes to Elementary and Middle School. There is no touch screen and some people may expect it to. I don't like how you can't use it without a gmail creation and if you need to change something with the gmail access it is difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but doesn’t support multiple monitors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this laptop met my expectations with one key exception - it did not support multiple monitors. I returned the laptop upon coming this realization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints whatsoever!!!! I couldn’t have asked for a better product for the price. It was a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed, i just needed it for browsing the Web. Looking at sports and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and portable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how well made this computer is. It handles all my main tasks and works great when connecting to a second monitor with the USB-C. It also Syncs great with my android phone. I'm already wishing I would have bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was so convenient and quick. The chromebook is exactly what I need to get my work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very affordable computer that meets the needs of my middle school and high school student. Wanted something that would function well for school work and not break the bank. Reliable and efficient. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to use for school. Canvas, clever, projects whatever. Easy to set up, you can set it up for your child and control what they use it for. Lightweight and runs smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it, easy to navigate on it, really bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - Chromebook CM1402 14" FHD Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - Chromebook CM1402 14" FHD Laptop has worked out great as a school laptop. It meets all the needs for school work and research.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cheap laptop that does exactly what i need it to do .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow, but works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition, though the computer itself is surprisingly slower than expected for basic internet usage. Good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop I use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer to use for school, like I rate it 6 or 7 because it ain't high end, but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough this for my nephew to help with his study. It’s been a great learning companion for him.

    I would recommend this to a friend