Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 12661291
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Cheap and reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves it to death. Uses it between 8-10 hours every day and it keeps up with all his needs
I would recommend this to a friendGreat price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and works great for my 11 year old grandsons activities. Thanks best buy once again.
I would recommend this to a friendGreat buy and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bough this for my nephew to help with his study. It’s been a great learning companion for him.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great happy with the purchase. Would recommend!!!!
I would recommend this to a friendSlightly Lackluster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly Lackluster but great value though. For the price your getting decent specs. Flimsy build quality but thats to be expected.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AbdulbasitK,
Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved it, easy to navigate on it, really bright screen.
I would recommend this to a friendGreat basic Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed, easy to use . Not filled with a bunch of apps I don't need or want .
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. I'm very good for homeschool students. That's what I need to do. Aunt connects to my Google phone. Have a Google pixel and it syncs together nicely.
I would recommend this to a friendGood budget chromebook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what i needed it for. Cheap laptop that is capable for schoolwork and other small tasks
I would recommend this to a friendAsus Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light and convenient to carry however a majority of files cannot be open on here and it sometimes doesn’t recognized external memory cards. Away from that not a bad buy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jblair,
Thank you for sharing your feedback on the Chromebook, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, this is my first time buying electronic equipment and it is very good. I hope to have the opportunity to buy from your store again.
I would recommend this to a friendGreat for basic inteenet use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple basic for internet use. Works well for everyday internet work. Nothing fancy but does the job.
I would recommend this to a friendgreat for work and for keeping it on family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the laptop for my family and so far it’s going great and working perfectly, no issues at all.
I would recommend this to a friendPerfect laptop for running tournaments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop to run wrestling tournaments every weekend. Perfect size for those running the mature controller.
I would recommend this to a friendLow Price, High Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable but can be a little slow at times. Very much worth the price you pay for it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Omer H,
Thank you for sharing your feedback on the ASUS Chromebook, and we apologize for the slow performance you're experiencing. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook - https://www.asus.com/support/faq/1049593/
Great Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great! I had an older version of this laptop and I can say this upgrade was needed and works very very well.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is really good for the price, it is affordable and does what it’s supposed to. I recommend this laptop. It is fast and web pages load fast.
I would recommend this to a friendUser friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a great chromebook, not too many complaints. However, I didnt realize at the time of purchase what i actually bought until I began using it! Certain features are missing that I wouldve liked to have.
I would recommend this to a friendNew Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger than I thought, which is good. And good to know I don't have to purchase an antivirus.
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working fine except tat I can't figure out why the screen is now not the full width of the TV.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Derek W,
It is our pleasure to hear about your experience with the ASUS Chromebook and we apologize for the display issue you are experiencing while connecting to your television. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Connectivity Issues with External Display on Chromebook - https://www.asus.com/support/faq/1042781/