Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 12661291
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
It's fine if you're on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Chromebook and it's a pretty nice computer, especially for the price, but it is a Chromebook which reduces it's functionality without internet.
I would recommend this to a friendNice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Laptop for the money...It came with some Geek Squad virus protection but I didn't download it...
I would recommend this to a friendWorth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for the Chromebook I bought in college. I am pleased with my purchase, I think this is well worth the price.
I would recommend this to a friendSleek Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, nice basic Chromebook. Easy set up with Google accounts.
I would recommend this to a friendJust What We Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for my son's homeschooling! No more complaints about the old computer "glitching".
I would recommend this to a friendWorth it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful but lacks quality display, audio. Does its job if you need it on the go for school.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Isaiah S,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A Chromebook that gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bougth it to do my podcast with and it does just what I need it to do. Its lightweight and the screen looks great. The chromebook is fast and responsive.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I am used to a laptop but everything on the chromebook seems faded and less crisp. Also it doesn't have as many options of personalizing it look. If I had taken the time to play with it before the return policy window expired I would have returned it. I do not reccomend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Momof5,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407021564-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
HR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 10 of these. Worked for the trainings we are currently doing.
I would recommend this to a friendcomputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactlywhat i was looking for,just a little something to browse interenet and to have the ability to print if necessary.only downside was where port was located for mouse.
I would recommend this to a friendGreat for seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop for the basics! Especially for a senior big buttons and screen.
I would recommend this to a friendGood computer if on a budget.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop great price. If you’re on a budget this is for you.
I would recommend this to a friendno complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product so far. no complaints. great purchase experience
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop good for someone that’s just getting started our need a simple laptop
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and reliable use for work. I love it better than any brand I've used in the past.
I would recommend this to a friendChromebook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice Chromebook. Works as expected, has great response and great features.
I would recommend this to a friendGreat PC & price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Chromebook I have owned! I loved the easy setup.
I would recommend this to a friendAsus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid liked it bought it for school,we got it on clearance.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price! Purchased two computers for college students. It was an easy set up and great for on the go students.
I would recommend this to a friendYou will love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I look this product it supercede my expectation even my family love using it
No, I would not recommend this to a friend